About Melton City Council

The City of Melton is a place where everyone belongs. Our community is vibrant and diverse and one of the fastest developing in Australia. Our organisation strives to provide our community with state of the art, excellent amenity, health and wellbeing and to support our community to be a lifelong learning city. We invest in innovation and our people’s professional and personal development. We offer generous leave and flexibility that best suits your lifestyle and a collaborative and inclusive culture. You’ll be able to work close to home and have new cafes and shops opening every day amongst the heritage buildings and open green spaces of one of Melbourne’s fastest growing municipalities.

The Opportunity

An exciting opportunity has arisen for a highly motivated and compassionate individual to join Melton City Council’s Housing Services team as a Housing Support Worker. The role is responsible for providing interventions and supports that seek to achieve successful housing, and better health and wellbeing outcomes for people who are experiencing homelessness or at risk of homelessness.

The position reports to the Housing Services Coordinator and will liaise with a diverse range of stakeholders, in particular, individuals, families and children who are experiencing homelessness, internal and external service providers, and the general community. This position is a 12 month parental leave cover until January 2022.

Key Responsibilities

• Provide housing assistance and support to young people, individuals and families through holistic case management, ongoing assessment, information and advocacy.
• Actively engage clients in the development of individual case plans and regular reviews to ensure that the identified goals and outcomes are achieved, including making appropriate referrals to other allied health or community services
• Maintain an effective client record keeping system, including case-note entries via an electronic database system
• Work collaboratively with external Transitional Housing and Community Housing providers to facilitate the tenancy of clients in their properties and provide case-management support
• Develop and maintain effective relationships with other stakeholders, including allied health services, community agencies, community groups and real estate agencies

About you

To be successful in this role you will have the following:

• Tertiary qualifications such as social work, welfare work or other relevant human services degree with some relevant experience or a lesser formal qualification with substantial relevant experience working in the housing/homelessness sector
• An understanding of the range of needs and issues affecting young people, individuals and families who are experiencing homelessness or at risk of homelessness
• Experience and highly developed skills in the provision of case management to young people, individuals, and families who have experienced homelessness and/or presented with multiple and complex needs
• Work autonomously and as part of a team and an ability to prioritise individual tasks, develop specific timelines and utilise a high level of problem solving skills
• Develop and maintain effective relationships with a range of stakeholders, including service clients, community sector agencies and real estate agencies
• A valid ‘Working with Children' check (or ability to obtain) and valid Victorian Drivers Licence

Culture and Values

Our vision for our community is to be: “a thriving community where everyone belongs” and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant Melton. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture

Benefits

There are a number of great reasons why our people love working at Melton City Council:

• Flexible Working Hours
• Extensive Career Development & Leadership Programs
• 16 weeks Paid Parental Leave
• 3 weeks Paid Secondary Carer Leave
• Family Room available including Breastfeeding Facilities (Breastfeeding Friendly Workplace accredited)
• Wellbeing initiatives
• Social Club Activities
• Subsidised Uniforms

To read more about our benefits visit https://meltoncity.recruitmenthub.com.au/Staff-Benefits/

How to Apply

If you require further information about the position, please contact Aaron Tan, Housing Services Coordinator on 9747 7388

To view position description see attached and to apply please click Apply Now.

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we’re committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds.