• Fixed-term, full time contract ending 30 June 2022 (flexible)
• Immediate start
• Melbourne-based role (Alphington / Greensborough)
• Flexible working environment mix of working from home & office

Join us and let’s make a bigger difference together

Who We Are

Melbourne Innovation Centre (MIC) is a Business Incubator passionate about supporting small and medium-sized businesses (SMEs), entrepreneurs and startups.

We are currently delivering the Victorian Government Business Recovery Advisory Service, assisting business owners in bushfire affected regions and making a big difference in their life. You can join us and make a bigger difference together.

It’s an exciting time to be joining MIC — we’re a growing organisation, focused on finding opportunities to support and foster SMEs, entrepreneurs and startups such as digital adaption, resilience business support, mentoring, advisory support and much more. MIC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This is the type of work environment where your ideas, thoughts and feedback matter. If you want a workplace where you can bring your creative, purpose-driven and proactive self to work every day, this is the role for you.

Who We Seek

The Senior Project Officer, Business Recovery Advisory Services (BRAS) will support the Senior Project Manager to strengthen stakeholder engagement, report on key achievements, develop progress reports and deliver marketing activities to promote the Business Recovery Advisory Service program for the length of the deed executed with the Department of Jobs, Precincts and Regions.

He/She/They will help to develop and grow existing partnerships and seek new partnerships with relevant stakeholders in the delivery of the BRAS program.

Business Recovery Advisory Services provides critical support to business operators across regional Victoria impacted by the 2019-20 Victorian bushfires.

The project will be delivered across 16 regions across hub and satellite locations including but not limited to East Gippsland, Wellington Shire and North East Victoria. The project is designed to assist businesses with accessing relevant government funding/relief, developing business continuity plans and develop strategies to rebuild through the regional economic recovery.

The following skills/attributes will be required of the Senior Project Officer:

An experienced, senior level person who is proactive, versatile and dedicated to assist the Senior Project Manager with the program extension until the end of June 2022.

Reporting to the Senior Project Manager, you will have strong organisational skills, ability to work autonomously and show initiative. You will be committed to joining a small team and a great workplace culture at MIC while supporting our seven, regional qualified Business Recovery Advisers remotely.

You will be an active and passionate communicator, with excellent communication (verbal and written, with excellent attention to detail) and stakeholder management skills. Demonstrate strong organisational skills and adept in report writing and showcasing the program’s success through reports, case studies and social media content.

Focus areas will be attending stakeholder meetings, stakeholder management, project coordination, report analytics and writing, administration, and marketing.

• Attending (face to face and virtual) project and stakeholder meetings includes attendance at regular meetings with key program partners and business recovery advisers.
• Stakeholder management includes supporting the Senior Project Manager with the development and management of stakeholder relationships; liaising with regional stakeholders; local councils; and key organisations involved in the Business Recovery Advisory Service.
• Report writing includes collecting information from program stakeholders, business recovery advisers, project database and program participants; monitoring and evaluating data; assisting the Senior Project Manager in the writing of monthly reports; and ensuring timely delivery of all reports to the Victorian Government.
• Administration includes responding to program queries; connecting participants with program advisers where required; data entry, management and analysis in the program CRMS and scheduling program adviser marketing activities.
• Assist with ideas and copywriting for business case studies, social media content and strategies that continues to promote awareness of the program to stakeholders and program participants.
• Supporting the Business Recovery Advisory Service project team.

Key Selection Criteria

This role is multidisciplinary, and the successful candidate will need to have excellent project management skills to ensure that projects and campaigns are delivered on time with exceptional results.

The successful candidate will also need to be comfortable with engaging with stakeholders at all levels of government, organisations, as well as external businesses (program participants) and business recovery advisers, many of which have competing interests and requirements.

• Experience in program / project coordination (minimum 3 years)
• Degree in Business, Marketing, Communications, or a related field
• Strong relationship management skills and the ability to liaise with stakeholders at all levels, preferably experience with government relations.
• Excellent verbal and written skills with a high level of attention to detail in compiling and writing reports and marketing / promotional content material.
• Strong organisational skills and the ability to work autonomously
• Functional knowledge of CRMs such as HubSpot (training can be provided)
• Ability to work under pressure and meet stringent deadlines.

Be a part of our friendly, hard-working team in this fixed-term program position. This role will run until the conclusion of the program on 30 June 2022.