• Lead an engaging youth specialist homelessness team that thrives on challenges.
• Competitive remuneration with salary packaging benefits available.
• Oversight for a new youth family violence case management Pilot.
• Located in Melbourne CBD.

About the Opportunity

Frontyard Youth Services is an integrated youth service program provided by Melbourne City Mission (MCM). Frontyard provides a range of multidisciplinary services to meet the holistic needs of young people aged 12 to 25 years who are at risk of or experiencing homelessness. Frontyard’s services and programs guide young people to meet their physical, emotional, and social goals by developing pathways out of homelessness.

The purpose of this position is to lead a team of case managers in the delivery of high-quality case management services to young people experiencing homelessness, including those who may have experienced family violence or intimate partner violence, and/or who may be pregnant or parenting.

The Team Leader –Case Management ensures that the team is supported to meet targets, and the quality of services delivered are in line with the program’s service agreement with Department of Family, Fairness and Housing (DFFH), and relevant legislation and service standards. This will include, but not limited to the following programs: Housing Case Management- Young Women’s Crisis Service - Young Pregnant and Parenting, and the Amplify Pilot.

About you

We are looking for someone who can:

• Provide best-practice leadership, support, and advice in the youth specialist homelessness space to ensure a high functioning and cohesive team.
• Contribute to service development and continuous improvement, measurement, tracking, and reporting.
• Provide secondary consult to staff working with young people with multiple and complex needs and support them to develop advanced care, safety, and risk plans, including FV risk plans to meet their needs throughout their service provision including in crisis.
• Oversee the provision of referrals and best practice, healing oriented case management responses to young people.
• Develop, maintain, and leverage external partnerships to ensure the support of children, young people, and their families.
• Desirable- experience and knowledge relating to pre- and post-natal support, family preservation and child reunification, youth family violence, and collaborative practice approaches to the case managers.

Benefits of working with MCM include:

• Diverse and inclusive organisation.
• Attractive Salary Packaging benefits.
• Supportive learning and development environment.
• Culture of continuous improvement.

Essential:

• Bachelor qualification in Youth Work, Social Sciences, Psychology or Social Work or a related tertiary qualification and extensive community sector leadership experience (minimum 4 years).
• Demonstrated experience leading, implementing and improving case management programs and services for young people (including their children) who have complex needs such as family and or/intimate partner violence, homelessness, mental health presentation or AOD related issues.
• Sound understanding of adolescent development, family violence frameworks, and the factors that can impede a young people’s development, and an understanding of the issues facing young people experiencing homelessness.
• Demonstrated experience developing, managing, and leading a multidisciplinary team, including the ability to accurately assess staff competencies, strengths, and areas of opportunity for the intention of professional learning and development.
• An extensive understanding of and commitment to a trauma informed, healing oriented approach to service delivery.
• Ability to build and maintain positive relationships and communicate with people of diverse backgrounds and abilities.
• Demonstrated understanding of key Victorian policies that will impact on service system development across child, youth, and family sectors.
• Knowledge of relevant legislation, such as the Child Safe Standards.

A position description is attached.

Screening Criteria:

• National Police check.
• Working with Children check.
• Valid Victorian Drivers license.
• Right to Work in Australia.

Applications may close before the deadline, so please apply early. Please include your current resume and cover letter.

Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact [email protected] using the subject line: Team Leader Case Managment Programs IYS enquiry via EthicalJobs to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.

We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.