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Case Worker - H3 Youth Foyers

Melbourne City Mission
  • Competitive remuneration with salary packaging benefits available
  • Ongoing Part-time opportunity with flexible work arrangements
  • Be part of an engaging team that thrives on challenges

About the Opportunity

Melbourne City Mission’s Youth Foyers provide integrated support programs for young people who are at risk of or experiencing homelessness throughout Victoria. Youth Foyers concentrate on breaking the cycle of homelessness through the application of the Advantage Thinking practice framework with a significant emphasis on creating direct links to employment, education, and training providers. To achieve these goals around education and employment, the program offers a range of supports including:

  • Living skills program
  • Individual case management
  • Coaching
  • Group work
  • Community connections

In addition to these supports, young people who join the program are provided stable medium-term accommodation for the 3-year period that they are engaged. This accommodation comes in the form of a fully furnished apartment in one of the Youth Foyer’s 4 sites. Young people are also able to utilise safe communal spaces with available supports in the way of material and food aid as well as the opportunity to engage with Youth Foyer workers, external service workers and other young people in the program.

The appointee will be expected to commit to Melbourne City Mission’s Mission, Vision and Values and align their work to the organisation’s strategic objectives and assist young people who are experiencing homelessness, or are ‘at risk’ of homelessness, to develop positive pathways towards independence with a focus on employment, education, and training outcomes.

About you

We are looking for someone who can:

  • Develop and maintain networks with key local services particularly homelessness agencies and specialist support services for young people
  • Assess the suitability of referred clients to the Youth Foyer program and make appropriate recommendations to the Team Leader
  • Provide high-quality case management services to young people during their stay at Foyer, and for 6 months after exit (post-program support)
  • Develop, maintain, and support a care plan in conjunction with the young people, which addresses employment, education and training options, personal and specific individual needs
  • Participate in the development, coordination and implementation of pre-employment / living skills programs and other group workshops with young people

Benefits of working with MCM include:

  • Inclusive Employer by the Diversity Council of Australia
  • Attractive Salary Packaging benefits
  • Supportive learning and development environment
  • Culture of continuous improvement


  • Tertiary qualifications in Social Work, Youth Work, Welfare Studies, or related fields and demonstrated experience in working with young people who are vulnerable
  • Demonstrated experience, knowledge and skills relating to current issues, trends and programs relating to homelessness, employment, education, and training
  • Demonstrated ability to group work with young people
  • High level of demonstrated experience working within a case management framework
  • Strong organisational and time management skills with the ability to prioritise tasks
  • Knowledge of local and regional networks and service providers
  • Demonstrated interpersonal skills and experience in conflict resolution and mediation
  • Knowledge of Youth Foyer principles and practice frameworks, including Advantage Thinking.
  • An understanding of the requirements for ensuring child safety.

Screening Criteria

  • National Police check
  • Working with Children check and NDIS Worker Screening check or ability to obtain
  • Valid Victorian Drivers licence
  • Right to Work in Australia
  • Up to date with COVID-19 Vaccinations or valid medical exemption

Applications may close before the deadline, so please apply early. Please include your current resume and cover letter.

Please review the position description to understand more about the role and responsibilities. For assistance with your application please email: [email protected] using the subject line: Case Worker - H3 Youth Foyers enquiry via EthicalJobs.

A position description is also attached.

About MCM

We are a leading not-for-profit, purpose-driven organisation that offers a broad range of services in Early Years, Disability, Homelessness and Family Services, Palliative Care and Education.

Our Commitment to Diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity in our workforce enables us to deliver empowering services that are informed by lived experience.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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