As an Administration Assistant, you will play a critical role in supporting the Clinical Genomics laboratory, which offers complex and highly personalised sequencing services on a national and international scale. The team ensures smooth and timely processing of patient test requests and samples - laying the groundwork for accurate and meaningful genomic analysis.

About your new team

The Victorian Clinical Genetics Service (VCGS) is a pioneer in genetic and genomic testing, proudly serving individuals across Victoria, Australia, and around the world. We are recognised for our high-quality testing services and our multidisciplinary model - where scientists, clinicians, genetic counsellors, bioinformaticians, and pathologists work together to deliver cutting-edge genomic insights.

In this role, you will:

• Support the intake and triage of patient samples and paperwork.
• Perform accurate data entry and validation.
• Liaise with clinicians and lab teams to ensure test readiness.
• Contribute to seamless lab workflows by enabling efficient diagnostic processes.
• To assist in the provision of the effective and efficient delivery of services by the Clinical Genomics laboratory as part of the Genomics Administration team.
• To be a point of reference for troubleshooting patient samples (e.g. seek missing patient demographic data, clinical information, consent forms, billing information, clinician contact details, request external laboratory reports where required).
• Ensure patient referral forms have all appropriate information recorded and meet requirements for testing prior to full data entry.

What we need from you:

• Strong communication and organisational skills

• Victorian Certificate of Education (VCE) or equivalent and/or a Certificate or Associate Diploma in an area of health science/practice
• Understanding of specimen reception and patient information systems is advantageous
• Previous administration experience in a pathology laboratory setting is regarded

• An ability to thrive in a fast-paced, time-sensitive environment
• Willingness to be cross-trained and support team coverage during busy periods or leave
• A proactive, detail-oriented mindset

You’ll report operationally to the Head of Service Delivery and Development and receive technical guidance from senior members of the Clinical Genomics Laboratory.

For full viewing of responsibilities and requirements please refer to the attached position description. 

Any specific questions related to this position should be directed to Vanessa Coniglio at [email protected] using the subject line: Administration Assistant enquiry via EthicalJobs.

What Makes This Role Unique?

• You’ll be part of a forward-thinking lab that tailors genomic analysis to individual clinical presentations
• Work within a truly collaborative environment - where your efforts directly support geneticists, scientists, and counsellors tackling complex genetic health conditions
• Play a key part in reproductive and early pregnancy testing services, alongside a specialist team of reproductive genetic counsellors
• Develop your skills through cross-training and team collaboration, with opportunities to support multiple service area

• Benefit from salary packaging, including entertainment and novated leases

Who we are

The Victorian Clinical Genetics Service (VCGS), a not-for-profit subsidiary of the Murdoch Children's Research Institute (MCRI), offers integrated genetic testing, diagnostics, and counselling globally. Our experts collaborate closely to ensure accurate interpretation of complex genetic tests.

VCGS is actively involved in driving translational research, policy development, and fostering an inclusive and positive working environment that values diversity and prioritises equal opportunities for all.

We are dedicated to developing our staff and creating a culture centred on respect and continuous learning.

We are committed to the safety of children and young people and takes a zero-tolerance approach to all forms of child abuse, exploitation and harm. Child safety is prioritised in our decision-making at all levels of the Institute.

Join Us!

If you believe this role is a good fit for you, click "Apply now" and please apply by submitting:

• Your resume
• A cover letter addressing the selection criteria

Ensure these documents are combined into a single PDF file.

We welcome individuals of diverse genders, ages, ethnicities, cultural backgrounds, abilities, religions, and sexual orientations in our workplace. We actively encourage talented individuals from all walks of life to apply for our job openings. Our commitment lies in fostering a workplace that is barrier-free and inclusive, aiming to attract the most skilled candidates.

For any questions related to the recruitment process, feel free to reach out to our Recruitment team at [email protected]. Ensure that you include the position number and job title in the subject line. Please refrain from sharing your application to this email address.

Please note, we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.

No recruitment agencies please.

A position description is attached.