About us

MCC is a community based, not for profit, community support organisation. MCC is located in Mareeba and has been providing services within the Mareeba Shire Council area since commencing operation in 1991. MCC delivers various government funded quality services including: Neighbourhood Centre/Community Support, Intensive Family Support, Family and Child Connect, Secondary Family Support, Youth Connections, Emergency Relief, Myndkind, Community Transport, Social Prescribing and No Interest Loan Scheme. MCC is a small, family friendly community organisation that offers a fun, flexible and supportive working environment that encourages staff to reach their goals and offers excellent training opportunities.

Tasks & responsibilities

• Effective Engagement - Provide practical out of office and/or centre-based support in areas identified in case plans, such as parenting skills, basic life skills, mitigating risk and engaging caregivers/parents in difficult conversations in order to keep children safe within their home environment.
• Strategic Case Management - Completing risk assessments, developing robust case plans that are strengths based and outcomes focussed, engaging in case coordination, maintaining accurate, up to date and appropriate client records, to name a few.
• Meeting Service Deliverables and Performance Measures - Ensuring that service deliverables are being met, including meeting contact hours and achieving desired outcomes as per case plan goals. Accurately recording data and being able to report on this data.
• Interpersonal skills - Working with Indigenous People: Interact and communicate in a culturally appropriate way with Indigenous families and individuals. Undertake cultural awareness training each year, function well as a member of the MCC team & work collaboratively with other agencies

Benefits

• Social, Community, Home Care & Disability Services Industry Award 2010 Level 4.1.
• Option to salary sacrifice up to $600 per fortnight to reduce your tax (potential for rural and remote allowance for salary sacrifice)
• Annual increase in pay increment
• Access to the Employee Assistance Program (EAP) for free and confidential counselling
• Flexible work environment with access to Time in Lieu
• Work within a multi-disciplinary team which provides opportunities for career development
• Training and development opportunities
• Rewarding work within a small not-for-profit community organisation which offers place based service delivery

Qualifications & experience

• Tertiary qualifications in human services or other relevant industry (minimum university degree)
• Experience working with Indigenous people, family support or similar, experience working with families experiencing domestic violence, with mental health issues and with substance abuse issues.
• Working with Children Blue Card, ability to obtain required First Aid and CPR qualifications and unrestricted Australian Driver's Licence and own reliable transport

Applications will not be considered without a cover letter describing examples of relevant experience as per the Performance Description that can be found within the application package at https://www.mccinc.org.au/paid-positions/.

We will respond only to genuine applications that respond to the the Performance Description.

This is a full-time position until June 2027

Please submit your application before the closing date.

For further information contact Renee Craig 0491 178 175 or [email protected] using the subject line: Intensive Family Support Case Worker enquiry via EthicalJobs.

A position description is attached.