• FTE 0.8
• Salary Sacrificing benefits
• Mildura
• Salary classification under the SCHADS Award 2010 Level 5 (to be negotiated)

The Hub Practitioner (Casework Admin Support) will work within the integrated Support and Safety Hub (known as the Orange Door) team to support women, children and young people experiencing family violence and families who need support with the wellbeing and development of their children. This position will provide casework support to the specialist family violence staff in their response work (core work to support victims of family violence) within the Mallee Orange Door. Working 4 days per week to enjoy your work/life balance.

Responsibilities:

• To provide prompt, professional, and respectful casework and support/administration services to the agency’s clients, service consumers, the agency’s staff, and managers. This position provides these services at the Mallee Orange agency office sites e Door sites
• As above services there may be times when these duties are undertaken at the home
• Record client information accurately on the Hub Client Relationship Management (CRM) system and handle client information in accordance with the Family Violence Information Sharing Scheme (FVISS), information security and privacy policies and requirements.
  Assist with administrative processes for brokerage on behalf of clients in accordance with Brokerage Guidelines for approval by the Integrated Practice Leader
• Attending meetings daily to ensure day to day activities are set and understood for the role as this will be varied
• Undertaking logistical arrangements for meetings and other activities that directly support case planning and decision-making for clients of the service
• Transporting and supporting clients in accommodation with practical needs and material aid as directed by Management
• Assisting with the crisis work of the service as directed by Management
• Contribute to continuous learning, professional networks, and relationships of the service
• Actively participate as a team member to address team priorities and directly support colleagues on a day-to-day basis
• To work as part of a team ensuring the provision of a safe and supportive environment in which service users make their own decisions and choices
• To adhere to the Code of Ethics for Professional Conduct

WE ARE LOOKING FOR SOMEONE WHO:

• Holds a qualification or relevant experience in line with the minimum mandatory qualification requirements for specialist family violence practitioners and, where required, a willingness to work towards the minimum qualifications *
• Has knowledge, experience and skills in; intake, family violence risk assessment and safety planning, case planning and referrals, and client advocacy
• Is able to participate in planning, implementation and evaluation of programs
• Has the capacity to provide a high quality family violence service inclusive of Aboriginal and Torres Strait Islander Women, children, young women, CALD clients and women who identify as LGBTI clients both over the phone and face-to-face
• Has a solid understanding and respect for child safety standards and principles
• Mandatory COVID vaccination status

To download a position description, please visit our website.

A position description is also attached below.