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Staff Wellbeing & Support Service Manager

Department of Communities and Justice
  • Employment Type: Permanent Full Time 38 hours per week
  • Location: Liverpool Hospital, Eastern Campus
  • Position Classification: Health Manager Level 4
  • Remuneration: $130,373 - $155,983 per annum
  • Requisition ID: REQ285647

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

All NSW Health workers are required to have received at least one dose of a COVID-19 vaccine by 30 September 2021 and two doses by 30 November 2021 or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful.

About The Opportunity

Come and join a multicultural and diverse workplace.

SWSLHD are recruiting for a Permanent Full Time Staff Wellbeing & Support Service Manager (Health Manager Lvl 4) to coordinate and enhance the Staff Wellbeing and Support Services team.

Located at Liverpool Hospital, but working across our large and culturally diverse health district, you will be providing leadership, advice and support to a dynamic team to promote our Employee Assistance Program (EAP) as a valued service. You will focus on a high level of customer service and engagement being delivered to all clients of the service, with a preventative and educational approach. Working within the People & Culture portfolio, you will also be providing strategic advice on Staff Wellbeing & Support matters and initiatives to key senior and executive stakeholders and the human resources teams.

The Staff Wellbeing & Support Service (SWSS) team provides counselling, coaching and consultancy services for SWSLHD staff to assist them in identifying and managing their current concerns impacting on their psychological wellbeing, and to support solution focused strategies (via counselling & coaching) to address professional, personal, health or work related issues.

The SWSS team also provides post incident support debriefing (psychological first aid) to staff when an incident occurs within services or facilities that may impact the psychological wellbeing of staff members present. SWSLHD is the fastest growing health district by population and a number of upcoming hospital and services redevelopment projects, including the new Campbelltown Hospital opening its doors in mid-2022, will provide rapid growth for the SWSLHD workforce. SWSLHD will provide for a fulfilling and rewarding career in health achieving our Vision of Leading Care, Healthier Communities.

Where You'll Be Working

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background and people with a disability to apply.

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

Salary Packaging

South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Workplace Giving Program

South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate. Visit the Workplace Giving Program for more information.

What you'll be doing

Manages and provides leadership to the SWSLHD Employee Assistance Program (EAP) to ensure that it is contemporary and meets organisational needs and supports the development of a positive workplace culture. The service encompasses a broad range of employee assistance services and the manager will develop and operationalise responsive and proactive EAP strategies and interventions.

How to Apply

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

  • Appropriate tertiary qualifications and eligible for membership of the relevant professional organisation and/or state registration, with demonstrated skills and experience at an advanced counselling level.
  • Demonstrated experience in the provision and management of contemporary EAP services in a complex, high demand environment.
  • Demonstrated experience in the development of EAP related strategies and interventions that assist the development of a positive workplace culture.
  • Demonstrated experience or capacity to consult with and provide advice to Executive, senior and line managers regarding a broad range of issues and initiatives re staff psychological health, wellbeing and safety.
  • High level conceptual, analytical, problem solving and planning skills and the ability to apply them in the development of the Employee Assistance Program strategic directions, policies, procedures and practices that support current and emerging business objectives of SWSLHD.
  • Demonstrated capacity to work successfully with business partners in a matrix Workforce and Development model.
  • Experience in initiating and developing relevant areas of research and evaluation of EAP in accordance with NSW Health and SWSLHD ethics and professional practice.
  • Current unrestricted Australian drivers licence (P2 Licence Acceptable) subject to obtaining NSW drivers licence within 3 months of appointment with capacity and ability to travel between sites across SWSLHD on a scheduled and urgent basis.

Need more information?

For role related queries or questions contact David Heslop on 0460 024 691 or via email [email protected] using the subject line: Staff Wellbeing & Support Service enquiry via EthicalJobs.

Interview Date Range: 16/02/2022 – 23/02/2022.

Stepping Up – Close the Gap

Stepping Up aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process.

If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team on [email protected] using the subject line: Staff Wellbeing & Support Service enquiry via EthicalJobs.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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