About Us

The Lumiere Foundation is a Not for Profit (NFP) organisation supporting people experiencing disadvantages, trauma and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services, helping young people stay safe, supported and connected.

Every person in our organisation plays a role in delivering consistent, high-quality care, whether supporting young people directly or working behind the scenes. At Lumiere Foundation, your work creates real change, for a brighter tomorrow.

Interactive Community Care (ICCare) was established in 2010 as a specialist in the Community Services Sector and has now proudly served the people of NSW for more than a decade. A multidisciplinary community care organization, we provide out-of-home care, crisis support and disability services. Supporting families across NSW in the Hunter, Central Coast, Sydney, Mid-North Coast and Western regions, Interactive Community Care is committed to meeting the complex care needs of children, adolescents, and adults. 

About the Role:

Lumiere Foundation is on the look out for an experienced NDIS Support Coordinator for work with ICCare's participants. You will provide varying levels of support coordination and transitions of supports for participants within their NDIS plan. 

Essential Duties and Responsibilities: 

• Applies and adheres to NDIS and Child Safe standards and regulations
• Efficiently co-ordinate supports for participants within the funding levels allocated
• Liaise and work collaboratively with key stakeholders to establish a mutual goal of coordinating service delivery and developing effective linkages relevant to the achievement of the participant’s goals
• Empower clients to exercise choice and control to access a range of formal and informal mainstream and community-based support, by identifying opportunities for innovative service delivery
• Keep accurate records, files and reporting requirements in a consistent and clear manner that meet all guidelines, practice standards, and legislative requirements relating to the NDIS and the NDIS Quality and Safeguards 

What You’ll Bring to the Role

• Tertiary qualifications in social sciences, health or other relevant professional field or a diploma in Disability Services studies.
• At least two years’ experience in Support Coordination.
• Knowledge of the NDIS Quality and Safeguards Commission practice standards.
• Proficient in Microsoft Suite (Outlook, Word, Excel) and experience using a CMS system (MYP, Lumary, ShiftCare etc).
• Ability to speak Arabic is beneficial, but not necessary for the role.
• Excellent verbal and written communication skills in English
• Good report writing skills. 

Compliance Requirements:

• Unrestricted right to live and work in Australia.
• A current National Police Check.
• First Aid Certificate.
• Maintenance of a satisfactory Working with Children Check and NDIS Worker Screening Check.
• Full unrestricted NSW driver’s license and access to a reliable, roadworthy vehicle. 

Benefits of Working with us:

• Travel allowance
• Laptop and Phone will be provided
• Increase your take-home pay with salary packaging of up to $15,900 pre-tax each year. 
• Save on lifestyle expenses using up to $2,650 pre-tax for meals, entertainment, and holiday accommodation.   

How to Apply:

We would love you to join our team, so please apply through the “Apply Now” button, or contact the Lumiere Foundation recruitment team at [email protected] using the subject line: Support Coordinator - Newcastle enquiry via EthicalJobs, for any queries.