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Therapeutic Home Manager - Wollongong

Life Without Barriers

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

The ITC Home Manager (Intensive Therapeutic Care) based in Wollongong, is responsible for managing an Intensive Therapeutic Care Home (ITCH) with a wide range of responsibilities for managing the home including; supervision and rostering of staff, managing program budgets and activities and establishment of a safe homelike environment.

Key Responsibilities

  • Work as part of the leadership team within Therapeutic Care to address the impacts of abuse, neglect, separation from families and complex trauma on children and young people
  • Be actively present in the home environment, and provide role modelling, coaching and mentoring for staff in applying the principles of the CARE model to all interactions with children and young people and families
  • Manage, support and provide reflective supervision to a team of Therapeutic Support Workers
  • Model and support staff to apply the Therapeutic Crisis Intervention system (TCI) to prevent, de-escalate and respond to crisis incidents involving children and young people
  • Build professional, trusting relationships with children and young people through visible interest and active engagement
  • Manage the Intensive Therapeutic Care Home in accordance with the CARE model, legislation, relevant standards, LWB policies and procedures and funding body requirements
  • Provide an environment free of abuse, harm and exploitation for people we support

Skills & Experience

  • Relevant Bachelor’s Degree or relevant Diploma working towards a Bachelor’s Degree. A qualification is desirable but not essential for Aboriginal and Torres Strait Islander people with appropriate experience and willingness to undertake further training
  • Demonstrated experience in managing a team
  • Proven leadership expertise
  • A commitment to working alongside practice models, policies and procedures
  • Current First Aid Certificate and current driver’s licence
  • Experience working with children and young people who have experienced trauma and disadvantage


  • Permanent, Full Time role
  • Attractive Remuneration Package with excellent tax benefits
  • Fantastic career opportunity

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to apply

Include your resume and covering letter in one document, click here and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au, using the subject line: Therapeutic Home Manager - Wollongong enquiry via EthicalJobs.

Applications close at midnight on Sunday, 5 April  2020.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here.

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