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Senior Business Analyst - Melbourne / Newcastle / Sydney

Life Without Barriers (National)

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Reporting to the Business Architect Lead you will identify and implement process improvement opportunities by partnering with key stakeholders in the business. You will be joining an experienced and collaborative team with various projects to sink your teeth into. Your stakeholder management and partnership approach will be key to your success.  This is a full time, 12 month maximum term contract role, location in either our Melbourne, Newcastle or Sydney offices.

Key Responsibilities 

  • Facilitate and promote strategic alignment of core business processes and corresponding data design with Enterprise Architecture aims
  • Champion best practice approaches to business process
  • Identify, plan and facilitate workshops with Subject Matter Experts (SMEs)
  • Lead analysis to develop clear and concise business solution options, recommendations and specifications as well as other project initiation documentation
  • Provide high level input to the development of project briefs and service proposals
  • Participate in various technology projects by supporting Design, Build and Implementation activities as required
  • Assist data and migration analysis to support solution design and deployment planning
  • Assist in planning and execution of system testing and integration testing in conjunction with the SMEs and operational staff
  • Lead discussions as required with business stakeholders, internal ICT and external software vendors to configure/ build system according to the business requirements

Skills & Experience

  • Tertiary qualification or equivalent experience in business analysis
  • Significant experience in engaging business users to quantify issues and capture business requirements
  • Strong relationship building skills with a partnership approach
  • Demonstrated experience in troubleshooting issues quickly and identifying and analysing solutions in a timely manner
  • Demonstrated experience in handling sensitive material and maintaining confidentiality
  • Excellent written communication skills for the creation of correspondence and, as required, other materials or reports.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • Join a team that encourages innovative thinking
  • Challenging position working in a modern, best practice ICT environment
  • Excellent tax benefits & monthly rostered days off

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au, using the subject line: Senior Business Analyst enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA). 

How to apply

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