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Case Coordinator National Immigration Support Service - Griffith

Life Without Barriers
  • Full time contract until September 2020
  • Griffith

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. 

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people with culturally diverse backgrounds, of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Service 

Our National Immigration Support Service (NISS) provides a broad range of support to Asylum Seekers and Refugees who are living in the Australian community while their immigration status is resolved.

Life Without Barriers is the largest national provider of the Status Resolution Support Service (SRSS), contracted by the Department of Home Affairs. Due to recent growth and extended funding we are now able to provide our service to more people seeking asylum and refugee status in Australia.

About the role

You will have excellent time management skills, the ability to quickly build relationships with people from diverse cultural backgrounds and enjoy working in a structured environment and meeting KPIs. You enjoy problem solving and supporting clients build their skills and knowledge via group education sessions and regular assessment of Care Plans. You will conduct needs assessments and create individual Care Plans to ensure that client’s needs are being met as well as providing clients with the tools and skills required to transition to independent community living. Full Time Max Term Contract until end of September 2020.

Skills & Experience  

  • Degree qualification in Human Services or related discipline
  • Experience working with Refugees and/or Asylum Seekers is advantageous
  • Strong case coordination experience in the Human Services sector
  • Demonstrated ability to support individuals, families and / or groups from a strengths-based and culturally appropriate perspective
  • Well-developed written and verbal communication skills
  • High level organisational and time management skills and the ability to adapt
  • Ability to work autonomously and as a part of a multi-disciplinary team
  • Current drivers licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • An attractive remuneration package will be offered to the successful applicant
  • Excellent tax benefits and salary packaging options

How to apply

This job ad has now expired, and applications are no longer being accepted.

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