• Intake Officer - Foster Care
• Permanent - Full Time
• Newcastle or Sydney location

Own It - How we get the job done

The Intake Officer Foster Care is responsible for developing, streamlining, and maintaining the intake for foster carers and children and young people into foster care nationally. Driving the intake process for new and existing foster carers and providing them with information about Lifestyle Solutions services and the opportunity to make a difference in the lives of others. The Intake Officer Foster Care will be responsible for the scheduling of customer assessments and responding promptly to all enquiries and new referrals providing excellent customer service to continue to grow Lifestyle Solutions customer base.

Make It Matter - What you will bring to make a difference in other's lives

• Demonstrated excellence in customer service.
• Exceptional written and verbal communication skills.
• Excellent time management skills, including capacity to manage competing priorities and ability to work autonomously.
• Experience in Microsoft Suite programs, Carelink, ChildStory and the ability to touch type.

Keep Calm & Be Happy - How you will interact with people and other benefits

Joining Lifestyle Solutions makes you feel like you are making a different in people's lives. Our team is here because they care, and because of this, we have an enriching and rewarding culture within our teams.

Respect - Who we are and why we do it

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.

Join Us - Next step

All applications must be lodged online. If you have any questions regarding this role please call Kym Smith on 0408 248 884 during business hours.

All applications to be made online.

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

We are an Equal Employment Opportunity (EEO) employer and are committed to diversity and inclusion in our organisation. We welcome diversity in all its forms; applications from under-represented communities and groups are strongly encouraged. We can provide adjustments to the recruitment process if required; please contact the Talent Team on 02 4014 7800 to discuss how we can help.

As part of our process selected applicants will be required to undergo employment screening and probity checks prior to commencing.