• Seeking a Senior Project Officer - Respectful Workplace Support Team – Clerk Grade 9/10– Human Resources  
• 3-year temporary full-time contract
• Work-life balance and flexible work arrangement
• Convenient office near Central Station

About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About the role  

The role of Manager Respectful Workplace Support Team is responsible for establishing and leading the pilot of a new Respectful Workplace Support Team to embed Legal Aid NSW as a respectful workplace and to support Legal Aid NSW staff and managers to resolve workplace culture and conflict issues.

This role will lead the Respectful Workplace Support Team to provide advice, guidance and support to staff and managers, facilitate the resolution of culture and conflict issues in the workplace, and reduce the number of issues through training, policies and other proactive measures to drive positive change.

About you 

The successful candidate will have significant experience in leading equitable, appropriate, and practical resolution of workplace conflicts and cultural concerns. You have a demonstrated ability to build cooperative partnerships across the organisation, and to foster a culture which supports a sense of belonging and embraces diversity and inclusion.

You are a highly motivated and experienced leader who can establish and guide a new team to encourage positive improvements in the organisation’s culture. You possess superior communication and influencing skills to promote a productive and efficient workforce across Legal Aid NSW, while adapting to the evolving demands of the organisation. You have a deep understanding of identifying and addressing discrimination and its effects. 

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

WHY YOU SHOULD JOIN LEGAL AID NSW!

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community.

We strongly encourage applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at [email protected] using the subject line: Manager - Respectful Workplace Support Team - Human Resources enquiry via EthicalJobs.

Other benefits of working with us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

The essential requirements for this role

You must:

• be willing to do a Criminal Record Check and/or Working with Children Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

Key knowledge and experience

• Significant experience in managing workplace issues and developing and promoting policies and practices to improve workplace culture.
• A relevant tertiary qualification or relevant work experience. Psychology, social work or another field providing a solid base for leading the reduction and resolution of workplace culture and conflict issues is desirable.

How to apply

You MUST submit your application online through the "Apply Now" link below. If you submit your application late or by email it will NOT be accepted.

Your application must include:

• your resume (no more than 5 pages, in word or PDF format)
• cover letter (no more than 2 pages, in word or PDF format). In your cover letter, please address the two (2) target questions below:

1.  How would you use your experience of managing workplace issues to promote a positive culture and reduce conflict at Legal Aid NSW?
2. How would you ensure a new team works together to achieve positive change across an organisation?

Make sure your application is complete and you have answered all questions before you submit it.

Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact the Hiring Manager – Michelle Jones on (02) 9219 5791 or email: [email protected] using the subject line: Manager - Respectful Workplace Support Team - Human Resources enquiry via EthicalJobs.
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. 
• Applying for a Role
• Working at Legal Aid NSW