About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About you

We are looking for dynamic, passionate, and committed Case Workers to fill temporary vacancies till 30/06/2025 in the following offices: Central Sydney (Haymarket), Campbelltown, Dubbo, Newcastle, Parramatta, and Wagga Wagga.

As a Case Worker you provide support to people with complex social and legal needs including referral assistance, risk assessment, safety planning, support in attending Court as well as other services. You will use your clinical expertise to address the socio-legal needs of people going through family law and/or care and protection proceedings. You will be willing to work in a holistic and collaborative way with lawyers and paralegals to support the needs of our clients.

This is an Aboriginal targeted recruitment. This means that Aboriginal and Torres Strait Islander people are strongly encouraged to apply. But it doesn’t mean that non-Aboriginal people can’t apply – we also welcome applications from anyone who is interested in the role.

We will use this recruitment to create a statewide talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

WHY YOU SHOULD JOIN LEGAL AID NSW!

We are committed to diversity and inclusion:

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.  

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at [email protected], using the subject line: Case Worker - Clerk Grade 6/7 - Family Law Division - Multiple Locations enquiry via EthicalJobs. 

Other benefits of working with us 

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

The essential requirements for this role

You must:

• have 5 years minimum relevant experience
• have Diploma Level 5 and above (minimum 2 years study)
• be fully vaccinated against COVID-19 before you start work with us
• be willing to do a Criminal Record Check
• hold, or be willing to obtain, a Working with Children Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

The Family Law Division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. You will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.

How to apply 

You MUST submit your application online via the Apply now link. If you submit your application late or by email it will NOT be accepted. 

Your application must include:

• your resume (no more than 5 pages)
• cover letter (no more than 2 pages). In your cover letter, please answer the following: 
  • Give a brief example of trauma informed practice and ways it can be applied to working with vulnerable clients.
  • Provide a brief example of where you worked as part of a multi-disciplinary team or environment (e.g. with lawyers, police and/or non-government agencies) to support clients.

Make sure your application is complete and you have answered all questions before you submit it. 

Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact the Hiring Manager Meredith Gray on (02) 9219 5945 or email: [email protected].
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role, also attached below.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. 

Please click Apply Now to submit your application.