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Case Worker

Legal Aid
  • Temporary Full Time – until 30 June 2023
  • Clerk Grade 6/7 (starting from $100,010 plus super and annual leave)
  • Aboriginal Women Leaving Custody (AWLC) Program
  • Location – Sydney (Haymarket) 

About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

The Civil Law Service for Aboriginal Communities (CLSAC) is an interdisciplinary team within the Civil Law Division that delivers targeted and holistic legal services by phone and outreach to identified disadvantaged Aboriginal communities and correctional centres across NSW. CLSAC works with Aboriginal communities and community workers to increase their capacity to deal with civil law problems as they arise and to work in partnership with other legal and non-legal services.

The Aboriginal Women Leaving Custody (AWLC) program sits within CLSAC. AWLC addresses the civil law needs of Aboriginal women while they are in custody, to reduce barriers to housing on the transition back into the community, as well as reducing other factors that may contribute to ongoing disadvantage.

About the role 

Provide case management to Aboriginal clients, including Aboriginal women leaving custody, who have complex social and legal needs. Case management includes referral assistance, risk assessment, safety planning, seeing clients in correctional centres across NSW, support attending Tribunal and/or Court as well as other services. Provide clinical expertise to address the socio-legal needs of Aboriginal clients.

About you

To be successful in this role, you will possess strong communication skills and vast experience in handling complex and challenging situations. You will have the ability to build relationships with Aboriginal clients, families and other professionals by delivering appropriate services to ensure their needs are met.

You will have proven experience in undertaking assessments and the ability to perform with autonomy and prioritise day-to-day duties to meet service levels.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.


We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at [email protected] using the subject line: Case Worker enquiry via EthicalJobs.

Other benefits of working with us

You will have access to training, development and mentoring opportunities.

  • We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.


You must:

  • be fully vaccinated against COVID-19 before you start work with us
  • be willing to do a Criminal Record Check and Working with Children Check
  • hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
  • hold a current NSW Drivers License

How to apply

You MUST submit your application online via the 'Apply Now' button. If you submit your application late or by email it will NOT be accepted.

Your application must include:

  • Your resume (no more than 5 pages)
  • Cover letter (no more than 2 pages)

In your cover letter, please respond to the following 2 targeted questions:

  1. What knowledge, skills and experience in trauma-informed practice would you bring to this role to support Aboriginal women in custody?
  2. Provide a brief example of your work as part of an interdisciplinary or multidisciplinary team / environment (eg, with lawyers, police and/or non-government agencies) to support Aboriginal and Torres Strait Islander clients who have come into contact with the justice system.

Make sure your application is complete and you have answered all questions before you submit it.

Do you need help to apply?

It’s important to properly prepare before you apply for a role.

Here is some other information to help you:

  • If you have questions about the role, you can contact the Hiring Manager, Alira Morey on (02) 9219 5184 or email [email protected] using the subject line: Case Worker enquiry via EthicalJobs.
  • If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
  • The Role Description sets out the responsibilities of the role.
  • The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. 
  • Applying for a Role
  • Working at Legal Aid NSW

A position description is attached. 

How to apply

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