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Specialist Practice Lead

Launch Housing
  • Leading housing and homelessness organisation
  • Permanent, 45.6 hours per fortnight
  • $105,101 (pro rata) + super + NFP salary packaging (huge tax savings!)
  • Generous leave provisions including well-being days


Our permanent and fixed term employee benefits include:

  • Contributing to useful and rewarding work and giving something back to the community
  • Wellbeing days, ceremonial leave, carers leave and study leave
  • Flexible working arrangements
  • Purchased leave
  • 17.5% leave loading
  • Gender neutral paid parental leave (after 12 months of service)
  • Training and career growth opportunities across Launch Housing
  • A portion of your income can be tax-free by salary packaging your personal expenses
  • Additional tax-free salary packaging on dining and accommodation expenses
  • Positive, supportive and progressive work environment


Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

What the role entails

Primary responsibilities include:

  • Working closely with line management, particularly the Group Manager - Families & New Beginnings, to lead the service design, implementation, and ongoing continuous improvement of practice across all Families & New Beginnings programs and teams.
  • Participating in and leading a range of activities which result in the development of an impact led culture, including the development and implementation of practice resources.
  • Supporting a range of evaluative and portfolio project activities that support evidence-based approaches to the work of specialist homelessness providers.
  • Supporting a range of practitioners, leaders, students, consumers, and volunteers to participate in the goals of continuous quality improvement.
  • Supporting the leadership of Homelessness Solutions & Impact to implement and embed key practice frameworks, policies, and procedures across Launch Housing.

For further information on the role, please refer to the position description attached or by email request to [email protected].

What we're looking for (Key Selection Criteria)

At Launch Housing we are always on the lookout for great people who share our values. If you are kind, passionate and believe that it is possible to end homelessness then we want you! The ideal candidate will also have:

  • Have some experience working in a client facing human services role with a preference for an understanding of housing and homelessness policy, context and systems (desired).
  • Have demonstrated ability to work collaboratively with others towards effective client outcomes and exercising skills in engaging with stakeholders.
  • Be able to collaborate with purpose, focused on solutions and able to prioritize and manage available resources to greatest effect within overall resource limits.
  • Have demonstrated high level writing and communication skills.
  • Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

This position is classified under ‘special measures' of section 12 of the Equal Opportunity Act 2010. While all applicants are invited to apply, applicants who indicate that they identify as Aboriginal and/or Torres Strait Islander will be prioritised in the selection process.


To apply for this opportunity, please click on 'Apply Now' button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Fiona Costolloe on [email protected] using the subject line Specialist Practice Lead enquiry via EthicalJobs.

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected] using the subject line: Specialist Practice Lead.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

How to apply

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