• Permanent, full-time opportunity
• Based in East St Kilda
• $53.1888 per hour+ super + NFP salary packaging (income tax savings!)
• People leadership role in a women's only crisis accommodation site

Our Women's Services Crisis Accommodation is a residential facility with 15 single client rooms. The service provides temporary accommodation (for up to 12 weeks), case management, transitional support and other women’s related services to assist clients in achieving dignified and sustainable housing and health & wellbeing outcomes.

WHY JOIN LAUNCH HOUSING

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and, we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation, and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.

OUR PERMANENT AND FIXED-TERM EMPLOYEE BENEFITS INCLUDE:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

What you'll be doing

As Coordinator – Case Management, you'll be responsible for providing effective leadership to your team to ensure program provision is delivered with a trauma informed and feminist approach, using the Launch Housing Practice Framework as a benchmark to guide best practice. You'll be part of the on-call roster and will be accountable for day-to-day case management practices and service delivery across all services delivered from the Women Services, including Pregnancy Outreach and Cornelia Programs.

You'll also be part of a program that provides support to women outside the residential facility, through transitional support, and site-based programs. There is a small level of travel expected across the Women Services sites, which are all in close proximity to each other.

As a Coordinator, you'll ensure your team is well-informed about Launch happenings, especially where it relates directly to the team’s work. You'll support your staff by role modelling the Launch Housing Values, being approachable, and ensuring that every team member has a development plan and attends all relevant training for their role. You'll support them through regular supervision and feedback, and set clear and fair performance expectations for the team.

What we’re looking for (key selection criteria)

• Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems.
• Experience supporting staff who work with people with complex needs.
• Demonstrated leadership skills and previous experience managing staff.
• High degree of initiative and analytical skills, including well-developed organisational and time-management skills.
• A valid Victorian Driver’s Licence.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.
• Have a relevant tertiary qualification (desirable) or relevant extensive experience in leadership.

How to Apply

Special conditions: Launch Housing is relying on exceptions contained in sections 28, 60 and 88 of the EO Act to employ and accommodate women and those who identify themselves as transgender or cisgender women at this site.

To apply for this opportunity, please click on "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Caroline Lynch on [email protected] using the subject line: Case Management Coordinator - Women's only Crisis Accommodation enquiry via EthicalJobs.

Please note, shortlisting will occur on a rolling basis, so please don't delay in submitting your application!

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected] using the subject line: Case Management Coordinator - Women's only Crisis Accommodation enquiry via EthicalJobs.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.