About the opportunity and benefits

• Work with Melbourne's most progressive housing and homelessness organisation
• Enjoy a rewarding career with a diverse and inclusive employer
• Permanent role, 32.68 hours per fortnight
• $42.5554 per hour + super + NFP salary packaging (tax savings!)

OUR PERMANENT AND FIXED-TERM EMPLOYEE BENEFITS INCLUDE:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

What you'll be doing

As an After-Hours Support Worker, you will have the ability to juggle competing demands in a crisis setting, working with people with significant issues requiring support - such as AOD, mental health, trauma, disability and homelessness. You will also maintain the effective running of the accommodation by maintaining the security and responding to critical incidents and breaches.

You will

• Provide a comprehensive service to residents including crisis counselling, support and advocacy in accordance with case plans;
• Monitor and manage the dynamics of the facility with the aim of providing an environment which is safe, peaceful and enjoyable for all;
• Follow all handover procedures;
• Respond to critical incidents and breaches in facility rules;
• Participate as a member of the site team in the overall development, evaluation and improvement of the service to enable the provision of effective and efficient service delivery to clients, including attending relevant training and staff meetings and annual performance reviews.

Work Pattern includes:

Week 1: Tuesday 5pm-12am, Thursday 5pm-12am

Week 2: Thursday 5pm-12am, Friday 5pm-12am, Sunday 5pm-12am

For further information on the role, please refer to the position description which can be requested via email on [email protected] using the subject line: After Hours Support Worker enquiry via EthicalJobs.

What we're looking for (key selection criteria)

At Launch Housing we are always on the lookout for great people who share our values. If you are kind, passionate and believe that it is possible to end homelessness then we want you!

Other skills and knowledge that we are looking for include:

• Tertiary qualification and/or direct experience in the delivery of crisis and support services
• Demonstrated ability to communicate effectively with clients and external services to achieve quality client outcomes
• Understanding of homelessness and the issues affecting people experiencing homelessness
• A positive teamwork approach as well as the ability work autonomously

Working in a dynamic, multi-disciplinary team that uses innovative housing practices, this exciting and challenging position offers applicants the opportunity to build and empower the lives of people experiencing homelessness.

WHY JOIN LAUNCH HOUSING

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

If you require reasonable adjustments at any stage of the recruitment process please let us know at [email protected]

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

HOW TO APPLY

To apply for this opportunity, please click on "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Pres Lauano on [email protected] using the subject line: After Hours Support Worker enquiry via EthicalJobs.

Please note shortlisting will occur on a rolling basis, so please don't delay in submitting your application!

A position description is attached.