About the opportunity and benefits

• Various permanent positions available, 60.80 hours per fortnight
• $42.5554 per hour + super + NFP salary packaging (tax savings!)
• Change people's lives everyday
• Work hours between 4pm and 9am including weekends
• Based in Fitzroy

OUR PERMANENT AND FIXED TERM EMPLOYEE BENEFITS INCLUDE:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

The Better Health and Housing Program (BHHP) supports individuals with health issues who are experiencing chronic homelessness. For the majority of residents using the BHHP, the duration of stay is six months. The BHHP allows residents to stabilise their health and be part of a vibrant and supportive community with a focus on enhancing living skills, social connection and participation.

The program will support participants to improve their health and wellbeing, whilst working towards long-term accommodation.The BHHP runs in partnership with St Vincent Hospital Melbourne and Brotherhood of St Laurence. The Housing Mental Health Pathways Program (HMHPP) supports acute mental health patients with a history of homelessness who have no suitable accommodation at the time of discharge from hospital. This program supports patients of St Vincent’s and The Alfred Hospital’s psychiatric units.

About the role

As After-Hours Engagement Workers, you will be primarily responsible for the smooth operation of the Front of House area and undertake a range of administrative tasks and other activities as directed. You will provide support to residents, maintain the security of the building, and maintain the house dynamics to ensure an effective, safe and well-functioning facility. You will be required to form excellent rapport and maintain relationships with both residents and the people who are supporting them.

Ideally, you will have the ability to juggle competing demands in a residential setting, working with people with significant issues requiring support - such as AOD, mental health, trauma, disability, and homelessness.

You will:

• Engage with tenants in an informal capacity, working from a strength based, client focused framework.
• Monitor and manage the dynamics of Sumner House with the aim of providing an environment which is safe, peaceful and enjoyable for all.
• Respond to incidents and breaches of Sumner House rules.
• Liaise with the St Vincent’s Hospital team to support residents’ after-hours.
• Provide appropriate support to clients including crisis coaching, safety planning and other responsive support.

For further information on the role please refer to the position description.

About you (Key Selection Criteria)

At Launch Housing we are always on the lookout for great people who share our values. If you are kind, passionate and believe that it is possible to end homelessness then we want you! Other skills and knowledge that we are looking for include:

• Experience on the delivery of after-hours support services to people with complex needs relating to homelessness.
• A relevant tertiary qualification in human services or other related disciplines.
• Demonstrated understanding of housing and homelessness policy, context and systems.
• Experience in responding to critical incidents and emergency procedures including defusing client behaviour.
• Availability to work a variety of after-hours shifts including nights and weekends.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

ABOUT LAUNCH HOUSING AND OUR CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

If you require reasonable adjustments at any stage of the recruitment process please let us know at [email protected], using the subject line: After-Hours Engagement Workers enquiry via EthicalJobs.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.

HOW TO APPLY

To apply for this opportunity, please click on "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Alex Lebret on [email protected], using the subject line: After-Hours Engagement Workers enquiry via EthicalJobs.

Please note shortlisting will occur on a rolling basis, so please don't delay in submitting your application!

A position description is attached.