• Join our leading Early Years Family and Children’s Centre team!
• Permanent part time, Wednesday, Thursday, and Friday 8.30am – 5.00pm.
• Parkdale location
• Band 4 - $35.49 per hour

About us

Our Parkdale Family and Children's Centre is rated Exceeding against the National Quality Standard, and we are on the hunt for an experienced Centre Host and Administration Officer to provide exceptional customer service to families, various stakeholders, and our team.

• Pay and conditions well above award wages.
• Approximately 2 weeks off over the Christmas and New Year period.
• Experienced, kind, passionate and supportive team environment.
• Ongoing paid professional development and industry required training.
• Career development opportunities.
• Uniform provided.
• Outstanding facilities with natural and welcoming spaces.
• Administration and Operations Coordinator and Senior Coordinator available to support you in your role.
• Colleague Centre Host and Administration Officers at our other sites, on hand to help you when needed.

The role:

The Centre Host and Administration Officer plays a crucial role in ensuring smooth operations within our Parkdale Family and Children’s Centre. They serve as the initial point of contact for families, stakeholders, and the Early Years team. 

The role involves:

• Greeting visitors, answering phone calls, responding to emails, and providing information and assistance to families regarding enrolment, programs, and general inquiries.
• Provide support to educators and leadership.
• Monitoring and reporting on utilisation.
• Allocating places for our Education and Care and Kindergarten programs.
• Managing the enrolment process for new families.
• Maintaining staff and professional development records.
• Monitoring family accounts, keeping track of payments, fees, and balances.
• Various financial tasks, such as processing payments, issuing invoices, reconciling accounts, raising purchase orders and processing invoices.
• Job sharing with another Centre Host and Administration officer who works Monday, Tuesday and Wednesday. 

The ideal candidate will:

• Demonstrate exceptional customer service and problem-solving skills.
• Be adaptable, proactive and enjoy working in a fast-paced environment.
• Understand Childcare Subsidy and Kindergarten funding.
• Proficiency in Microsoft office and CCMS software (Xap).
• Have knowledge of the Early Years sector.
• Have knowledge of or the ability to learn council software which is used on a daily basis e.g. MyFinance, Content Manager, IMS, Educa. 

The City of Kingston promotes the safety and wellbeing of families from culturally and/or linguistically diverse backgrounds including Aboriginal children and those with disabilities and encourages applications from people from diverse backgrounds. Applicants are welcome to elaborate on experience they may have working with families from diverse backgrounds.

This organisation has zero tolerance for child abuse and adheres to strict Child Protection Reporting Protocols where there is an allegation of abuse from an educator, staff member, volunteer, or student. The City of Kingston has a dedicated Child Safety Officer who receives and assesses all allegations of abuse involving an educator, staff member, student, or volunteer. 

What we can offer

As an employee of the City of Kingston you will have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance, including social club events, wellbeing initiatives, discounted gym membership and health insurance. 

The City of Kingston has a focus on gender equity, diversity, and inclusion in creating a workplace where our employees are able to be their true self every day.  We promote the safety and wellbeing of families from diverse backgrounds including Aboriginal children and those with disabilities and encourages applications from people from diverse backgrounds.   

How to apply 

Click on the Apply Now button to submit your application. If you require further information, please contact Sarah DeVries Administration and Operations Coordinator - Family & Children's Centres 0448 447 790. 

Kingston values diversity and is committed to creating a workplace where all employees can be their true self every day. We are a child safe and an equal opportunity employer and strongly encourage candidates from wide-ranging backgrounds, identities, and experiences to apply. 

To be considered for the role all applications must be submitted via our Careers recruitment portal.

A position description is attached.

Mandatory Requirements