As the Program Manager for the Community team, you will manage and evolve the performance and delivery of our flagship program, Kidney Health 4 Life, as well as the day-to-day operations of the Community team’s programs and services.

Working closely with the GM, Community, you will provide operational leadership across the delivery of programs and services, while supporting the GM in developing new opportunities for growth. You will work closely with other internal teams and external stakeholders to ensure the team delivers evidence-based, consumer appropriate and engaging resources and programs that will deliver health and wellbeing impacts.

The role is well-suited to an experienced professional who brings operational excellence, strong process management and calm leadership to an agile, developing environment, while also having a strong passion and enthusiasm for improving the lives and wellbeing of the kidney community.

Key responsibilities

• Community team program delivery: manage the day-to-day operations and personnel of the Community team
• Program management: manage the operations and development of key programs and services
• Advisory groups: facilitate input and feedback from advisory groups and external consultants to deliver program content and initiatives
• Program acquisition: direct the marketing and referral activity for the team, working closely with the Marketing and Clinical teams to grow enrolments and engagements via consumer channels and health professional networks.
• Digital management: manage the maintenance and development of online platforms and software to deliver programs and services.

To be successful in this role you will have:

• Tertiary qualifications in public health, health program or an appropriate health related discipline and/or 5+ years of public health program management experience
• Demonstrated experience in managing teams and encouraging a continuous improvement culture
• Demonstrated experience in developing and implementing healthcare programs, and driving national growth and continuous improvement
• Experience applying human centred design or behaviour change frameworks in development of programs
• Significant and demonstrated experience in working collaboratively and building relationships with a range of consumers, clinicians and professional groups
• Demonstrated experience in driving engagement and utilisation of health or community programs
• Demonstrated highly effective organisational, time and budget management skills
• Intermediate to high level computer skills and use of a range of software, specifically Learning Management Systems, Content Management Systems, End Note and CRMs

Why work for us?

Apart from joining a fantastic cause that is passionate about better kidney health for all Australians, we also offer:

• Generous salary packaging up to $15,900 and entertainment card
• Two wellbeing days a year
• An aspirational, caring and values-based team culture
• Access to training and development
• Hybrid work environment - work from home and mandatory office days
• EAP and social events.

next steps

To submit your application, please click 'Apply Now' by the closing date.

A current Police Check and Working With Children Check are required.