Operational Duties:

• Conduct intake and assessment of individuals using mental health and SEWB assessments as recommended by the Clinical lead.
• Provide individual and family social and emotional wellbeing counselling services.
• Provide individual and family counselling specifically in regard to issues of grief, trauma and loss or any other issues impacting on peoples’ wellbeing.
• Work collaboratively with the Emergency Response team (and other service providers) to ensure the continuity of care under case management and or care plans.
• Participate in the planning, development, implementation and promotion of services which enhance the  resilience of Aboriginal and Torres Islander people to ensure that services are delivered in a culturally safe manner.
• Undertake home visits and outreach counselling at other locations where appropriate.
• Provide crisis response (team response) to individuals under the direction of the Clinical and Cultural lead.
• Participate in agreed stakeholder and interagency meetings to ensure a multidisciplinary approach to client care - including client allocation, reviews and service development.
• Support therapeutic, cultural and traditional healing pathways as directed by the Clinical and Cultural Leads.
• Promote and present a positive image of SEWB programs to other staff, clients and the community in general.
• In consultation with the Cultural Lead and other SEWB Workers, participate in healing activities for clients that strengthen cultural identities, individual capacity and community connections.
• Actively participate in community and promotional events which support SEWB.
• Encourage a team approach to the development and provision of appropriate SEWB programs, planning and problem solving.
• Ensure relevant policies and procedures are adhered to and followed.
• Ensure client and program data are routinely captured and reported in line with reporting requirements and funding guidelines, maintaining accurate client records, case notes and other data.
• Participate in staff meetings, case reviews, clinical supervision and other similar processes.

General Responsibilities:

• Demonstrate a strong commitment to uphold and contribute to the Emergency Response objectives and outcomes.
• Support and promote teamwork through open communication, collaboration and contribute to a positive workplace culture.
• Attend and participate in professional development activities including workshops and training as required.
• Identify and assist to reduce Work Health and Safety hazards and risks.
• Follow the reasonable direction of Work Health and Safety representatives.

Self-Management & Team Contribution:

• Contribute to process improvement and adhere to all identified Policies and Procedures
• Contribute to effective team performance
• Follow all safety procedures and contribute to a safe work environment
• Culturally Appropriate Ways of Working
• Understand the importance of Aboriginal ways of knowing, being and doing whilst demonstrating respect for and compliance with culturally sensitive ways of working with Aboriginal and Torres Strait Islander clients, staff and communities.
• Be open to listening and learning about Aboriginal ways of working whilst understanding the importance of Aboriginal Leadership & knowledge.

Please note that the duties outlined in this position description are not exhaustive, and only an indication of the work of the role. The organisation can direct you to carry out duties which it considers are within your level of skill, competence and training and scope of practice.