Join Our Guild of Heroes at Just Support – Now Seeking Adventurous Support Workers!

We are an inclusive and neurodiverse team who are passionate about providing meaningful, respectful support to young people with disabilities. Many of our supports are delivered through shared interests, creativity, and connection, including gaming, tabletop roleplay, and social group programs.

We are not just another large provider. We care deeply about the people we support, and we hold ourselves to high standards because our clients deserve consistency, safety, and dignity.

We are currently seeking active, adventurous, and engaging Support Workers on a casual basis to support teenagers and young adults across Brisbane. This includes 1:1 community access, small group programs, and sessions delivered through our Dragon’s Gate Gaming programs. If you are ready to be a positive role model and support young people with challenging behaviours to make safer choices, we would love to hear from you.

Your Role in the Party

• Be a Mentor and Role Model: Work 1:1 and in group settings with young people, building rapport, trust, and emotional safety while supporting the development of positive and safe behaviours.
• Engage in Epic Adventures: Participate in active play, community access, and shared interests such as Video Games, TCG's, anime, board games, and tabletop roleplay.
• Support Through Gaming and Groups: Assist with programs such as social groups, board game sessions, and structured tabletop roleplaying campaigns that build communication, teamwork, decision-making, and regulation skills.
• Be Firm and Fair: Use a calm, confident, and consistent approach when supporting young people with challenging behaviours, maintaining clear boundaries and respectful redirection.
• Join the Guild: We run multiple TTRPG campaigns and are actively seeking Dungeon Masters. Paid opportunities are available to create and lead campaigns for our clients as part of our structured group programs.

Availability and Shift Expectations

Our support follows the rhythms of young people’s lives. Shifts commonly occur after school, into the evenings, and on weekends. Flexibility is important, and reliability is essential.

While we aim to provide stable and predictable rosters wherever possible, support work can include short shifts, back-to-back sessions, group programs, and occasional changes to meet participant needs. If you are comfortable working in a dynamic environment and can adapt while maintaining professionalism and boundaries, you will fit in well with our team.

What You Bring to the Table

• A genuine passion for working with people of all ages but especially pre-teens, teenagers, and young adults with disabilities.
• An active and engaged approach, with the energy to keep up with young people who enjoy movement, play, and social connection.
• Demonstrated experience managing challenging behaviours with patience, confidence, and consistency.
• A young-at-heart spirit and a basic understanding of youth interests such as TTRPG's, video games, TCG's, tabletop games, or similar fandoms.
• You are a proud member or ally of the LGBTQIA+ community and committed to inclusive, affirming practice.
• Bonus Points: You have experience running tabletop roleplaying games and are ready to roll initiative as a Dungeon Master.

Mandatory Requirements

To be considered for this role, you must have the following:

• Experience supporting people with disabilities through lived experience, employment, or relevant training.
• A current Australian driver’s licence.
• Permanent access to a reliable, registered vehicle suitable for work purposes.
• The vehicle must have at least two passenger seats.
• Comprehensive car insurance.
• A valid Blue Card.
• A valid Yellow Card or NDIS Worker Screening Check.

Required Training Modules (Certificates of Completion Required)

These modules are essential for ensuring the quality and safety of our support. All modules can be found via the NDIS Commission training portal .

• New Worker NDIS Induction Module: Certificate of completion required.
• Supporting Safe and Enjoyable Meals: Certificate of completion required.
• Worker Orientation Module ‘Quality, Safety and You’: Certificate of completion required.

Why Join the Just Support Guild?

• An Inclusive, Queer-Led Culture: We are proudly queer-owned and run, and an LGBTQIA+ inclusive and neurodiverse-affirming workplace.
• We Value You: We are SCHADS award compliant.
• Strong Organisational Support: You are covered by WorkCover, supported by an external HR provider, have access to an Employee Assistance Program.
• A Team That Cares: We maintain high standards for documentation, duty of care, and professionalism because we take our responsibility to participants and families seriously.

Ready to Embark on Your Next Quest?

If you meet the requirements and feel excited by the idea of supporting young people through creativity, gaming, and meaningful connection, we encourage you to apply.

Please submit your resume, a cover letter outlining your experience, and copies of all required documents and certificates via the “Apply Now” button.

You are also welcome to explore our website to learn more about our mission and meet our current team.

Visit out website.

Just Support is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and respectful environment for all employees and clients.

If you meet the requirements and feel excited about joining an inclusive, values-led team where you can genuinely make a difference in young people’s lives, we warmly invite you to apply.

We value authenticity, reflection, and a genuine interest in working alongside young people. You do not need to be perfect, but you do need to be thoughtful, reliable, and aligned with our values of inclusivity, respect, and care.