The Organisation:

Melba Support Services is a human rights, values based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.

The Role:

The Outcomes Specialist - Complex Health will influence the development, and continuous improvement of Melba’s policies, procedures and protocols relating to complex health management, ensuring the highest quality outcomes possible. Leading a small team and supporting the development and implementation of high-quality health plans for all individuals Melba supports, the Outcomes Specialist will also review and deliver on relevant health matters.

Reporting to the GM, Practice, Quality and Safeguards you will:

• Lead the development and implementation of complex heath management processes and procedures across Melba services
• Support the development of individual health support plans that are evidence based from within the nursing discipline and scope of practice
• Provide high quality training and support to staff to implement health care plans
• Educate staff on relevant complex health issues broadening Melba’s understanding and management capability
• Be skilled in drafting relevant policy briefs in the health space
• Drive proactive and responsive customer service and real time support in complex health matters
• Support the development of a long-term complex health support strategy

The Person:

You’ll be driven and show genuine passion for building capability within your team. In addition, you:

• Are a natural leader; modelling a positive attitude, professional conduct and unwavering commitment to quality health outcomes and service delivery and training for staff and individuals with disability
• Possess a strong grasp of complex health support
• Enjoy working with a high performing group of colleagues and peers and accept responsibility and accountability.
• Are an articulate, clear communicator with a high level of literacy.
• Are self-motivated, well organised and resourceful.
• possess a high level of integrity, passion and reliability.
• Are an advocate for independence with a human rights focus
• Can demonstrate knowledge and experience working within the discipline of complex health management, particularly in the development and review of policy, procedure and protocols
• Proven ability in the development of complex health care plans as directed by healthcare professionals
• Are skilled in assessing services and the level of support that individuals require
• Be a Division 1 Registered Nurse and registered with AHPRA

The Offer:

The Outcomes Specialist position is offered on a maternity cover basis at a competitive salary plus superannuation. In addition, you will be able to access attractive PBI/NFP salary packaging.

This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment.