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Housing Pathways Officer - Hurstville / Bonnyrigg

SGCH (ST George Community Housing)
  • Fixed term contract (covering parental leave) to December 2024, full-time role
  • Enjoy non-for-profit salary packaging up to $15,900 per year
  • Work with a supportive and collaborative team
  • Make an impact every day

What we do

St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve.

About the role and about you

Based between our Hurstville and Bonnyrigg offices (with travel to other offices as required) and reporting to the Lead, Housing Pathways, as the Housing Pathways Officer (Applications and Allocations), you are the first point of contact for people seeking social housing assistance, providing responsive services to people who have immediate, and long-term housing needs. You are customer centric focused and work under the policy of ‘no wrong door’ for people in housing need, ensuring they understand the assistance options available to them and facilitating access to appropriate services.

The work of a SGCH Housing Pathways Officer (Applications and Allocations) is to support vulnerable people to apply for and access the range of NSW Government social housing products that are available including social and affordable housing, private rental assistance and temporary accommodation. You ensure that vacant social housing properties are allocated to eligible households in a timely, fair and transparent manner in accordance with SGCH and NSW Government Housing Pathways policies and procedures.

You also work with social housing tenants who are seeking to transfer to other social housing properties that better meet their housing needs.

How to Apply

If this sounds like you, please head to our website here to download the full Position Description for further details on the role and what’s on offer.

essential requirements

  • Understanding of NSW Government’s Housing Pathways system, policies and available types of housing assistance
  • Understanding of specialist homelessness service system
  • Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
  • Good verbal and written communication skills including interpersonal skills
  • Self-motivated with a learning mindset, with experience working autonomously

If this sounds like you, please view the attached position description for more details on the role and what’s on offer.

SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.

SGCH has a Safety at Work: Vaccination Policy which makes vaccination against COVID-19 a condition of employment / engagement for all workers unless an exemption is granted under the policy. This condition also extends to maintaining vaccination through booster shots, if required in line with any public health orders or if SGCH assesses this is required to meet its duties under the Work Health and Safety Act 2011 (NSW).

A Position Description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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