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Team Leader - Counselling - Toowoomba

Domestic Violence Action Centre

Domestic Violence Action Centre (Toowoomba) is seeking a dynamic and compassionate Team Leader (Counselling & Men’s Behaviour Intervention) to join our Leadership Team. Join us in our vision to reduce the prevalence and impact of gender based violence in our communities. It is expected the successful applicant would be available to start in the role early January 2024.

The Counselling Team Leader leads excellence and service delivery for the Specialist Counsellors and Men’s Behaviour Intervention specialists. In addition, the Counselling Team Leader will provide supervision and support aligned with DVAC's PASE Supervision Framework; will oversee service development and delivery; reporting; practice development of the above programs to ensure they meet Qld government service standards for delivery of domestic and sexual violence support services. The Counselling team leader will be required to undertake a level of organisational work in addition to the supervisory and direct service delivery functions of the position.

To learn more about the role and key responsibilities please see the Position Description located on our website.


  • Passion for working with women, men and individuals in a rapidly changing, intensive, crisis driven environment.
  • Ability to remain calm and make professional assessments under pressure.
  • Ability to advocate while maintaining positive relationships with both stakeholders and colleagues.
  • Ability to be organised, prioritise and manage time effectively in the face of multiple demands.
  • Willingness to engage in honest, transparent, reflective and accountable practice.
  • Ability to connect daily crisis work with larger organisational goals and community outcomes.
  • Values which match the values and the feminist ethos of the organisation
  • Ability to adapt to change and demonstrate resilience.


  • Possession of relevant tertiary qualifications in the human services field.
  • Proven experience and skills in leadership and management of staff.
  • Well-developed experience and skills in counselling and therapeutic support.
  • Experience and skills in gender-based violence risk assessment, trauma informed practice, safety planning, crisis support and system advocacy.
  • Well-developed interpersonal and communication skills.
  • Demonstrates high ethical standards and integrity in all working relationships.
  • Ability to make effective decisions in a timely manner and to escalate as appropriate.
  • Current driver’s licence and Blue Card.
  • All DVAC staff are required to complete a National Police Check upon successful offer of position.


  1. Outline your interest in the role and the experience will bring to the role.
  2. Outline your extensive skills and experience in providing high quality, collaborative leadership, supervision and mentoring to specialist counsellors and men’s behaviour intervention workers.
  3. Describe how you develop capacity within a team to build positive and effective working relationships with a range of stakeholders, and what specific skills do you contribute to this process.
  4.  Outline your knowledge of administrative functions within a team (e.g. computer skills, data management, reporting, verbal and written skills) and how do you contribute to such functions.

A position description is attached.

How to apply

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