About ReachOut

ReachOut is the leading online mental health service supporting young people during tough times.

We help young people feel better about today and the future, no matter what challenge they’re facing. ReachOut provides a safe online place where young people can openly express themselves, explore what’s happening in their lives, connect with people who understand their situation, and find the resources to help them manage their challenges now and in the future. Anonymous, free and 100% online, ReachOut has been designed specifically for – and with – young people.

From one-to-one support from experienced peer workers, to online forums, as well as tips, stories and resources, ReachOut offers a wide range of support options that allow young people to engage in the ways they want to, when they want to.

About the role

ReachOut is in an exciting phase of the organisation’s development. We are undertaking a major service design and innovation program that will help shape the future of youth digital mental health services in Australia.

Reporting to the Director of Government Relations and Communications, this role is critical to the successful positioning of ReachOut as a leader in digital and youth mental health. The successful candidate is responsible for implementing and building out our reputation and engagement strategy.

Working with the Government Relations and Communications team, you will use your strong verbal and written communications skills to actively seek opportunities to ensure ReachOut is recognised as a thought leader in digital and youth mental health innovation, including through opinion pieces, webinars, participation in conferences and awards.

Your inclusive, flexible and collaborative style, and strong organisational skills, ensures you will deliver impactful events highlighting ReachOut’s leadership, research and vision.

You will also work closely with the Senior Manager Media and Government Relations to coordinate media and communications activities, including support for marketing and fundraising campaigns.

Key tasks

• Design, ongoing implementation and expansion of ReachOut’s reputation and engagement strategy to increase brand visibility and position ReachOut as a thought leader in digital mental health innovation
• Drive recognition of ReachOut as a leading digital mental service provider
• Seek and assess opportunities for ReachOut to strategically participate in key conferences, talks and seminars
• Deliver events showcasing ReachOut’s innovation vision, service impact and research
• Write impactful speeches, presentations and opinion pieces
• Developing relationships with key internal partners to support their communication needs e.g. promoting ReachOut's marketing campaigns and research findings

About you

• Tertiary degree in a relevant discipline e.g. Degree in Marketing, Communications, Public Relations
• 5+ years’ experience in a similar role
• Extensive and current relationships throughout the media sector, including television, radio, print and online
• Experience pitching stories, writing speeches and delivering events
• Outstanding verbal and written communication skills
• Superior relationship management
• Excellent strategic thinking, creativity and ability to problem solve
• Exceptional organisational skills and attention to detail, with demonstrated experience in project planning and delivery
• Ability to work outside of core hours to support media and communications activities
• A commitment to ReachOut Australia’s values and behaviours

How to apply:

To find out more about ReachOut and read the full position description, please go to https://about.au.reachout.com/join-the-team.

Note: We will be shortlisting for this role immediately. Applications will close once a suitable applicant has been identified so please get your application in ASAP.

Candidates must have the right to live and work in Australia permanently. You will also be required to obtain a current employment Working with Children Check.

As we are a mental health organisation it is important to let you know that you may hear stories of distress, hardship or trauma when working at ReachOut. We really encourage you to reflect on how this may impact you when considering applying for this role. An EAP is available to support employees.