Independence Australia is looking for experienced Rostering Officer to join our team at our West Footscray head office!

We are offering the following:

• $35 per hour + 11% superannuation
• Generous salary packaging tax benefits (pay up to $6,000 less in taxes every year)
• Career progression and development

WORKING WITH IA

The role of a Rostering Officer includes, but is not limited to the following:

• Coordinate all rostering requests in a timely manner to reflect consumer requests
• Update and maintain roster changes within the system to ensure accurate information on rostering changes
• Liaise regularly with internal stakeholders to discuss client and care worker issues, staffing resources and any issue that affects rostering
• Ensure appropriate and accurate data entry, manage client data and report on aspects of service as required
•  Keeping up to date with the range of programs, policies and procedures to be able to provide advice to support staff
• Respond promptly to consumers and staff enquiries and associated actions including redirection to Rostering Team Leader if necessary.

WORKING WITH YOU

The role of Rostering Officer is essential within Independence Australia’s Services department. As the Rostering Officer, you will be a point of contact for our disability support workers, clients, and other key stakeholders for the maintenance of accurate rosters.

It is important that we build on a strong foundation of skills and experience that you have to deliver strong outcomes to the organisation.

To be successful you will bring the following:

• You have minimum of 2 years of experience in scheduling/rostering or administrative supports
• Time management and prioritisation skills to fulfil and minimise disruption to clients schedules
• Experience utilising rostering systems (e.g. Carelink)
• Knowledge of Disability Services and Individual Support Programs
• Auditing staff timesheets for payroll processing
• Managing staff queries regarding rosters
• Exceptional customer service, along with a friendly and confident phone manner.
• Self-motivated individual, with a pro-active approach, and the ability to work within a team and autonomously at times
• Ability to build and maintain trust and confidence of stakeholders through building rapport, consistent performance and delivering on services
• Certificate III/IV in Disability or Community Services (desirable)
• Possess valid WWCC, Police Check and NDIS Worker Screening Clearance

WORKING WITH BENEFITS

In return for your hard work utilising your expertise and qualifications, you will enjoy the following:

• Financial benefits as listed above
• A cohesive, collaborative and team focused work environment
• Ongoing mentoring and professional development
• Work life balance
• Long term career development opportunities.

WORKING WITH PURPOSE

Independence Australia is a proud and leading social enterprise that supports and provides choices to people living with a disability or other personal needs. We work hard to empower our clients to attain and maintain independent living. Join IA in a key role that supports and facilitates this important goal!

WORKING WITH VALUES

Independence Australia is driven by strong values in every facet of the organisation. These values are the foundation of who, what, how and why we do things.

• Customer Centric- Ensuring that customers have choice and control is paramount in our decision making.
• Valued People - Encouraging and rewarding innovation and excellence, recognition and feedback
• One Organisation - Sharing a common purpose supported by positive contributions, clear responsibilities and accountability
• Strive for Excellence – We value and reward innovative thinking, proactivity, resourcefulness and responsiveness.

APPLY NOW

We are looking to add to our growing team to increase our internal capacity as Independence Australia grows and develops. If you are interested in a long term career with Independence Australia and want to help disabled and vulnerable individuals within the community, click on APPLY NOW!

IAG Talent Referral Incentive applies.