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Administration Officer - Remote / Work from Home

Inclusion Australia
  • This is a fully remote role, open to you wherever you live in Australia.
  • Part time at 0.6 FTE, 22.8 hours per week.
  • SCHADS Award Level 4.1 salary.
  • You must be available to work on Tuesdays. You can choose the other days you will work.
  • You can choose your working hours between 7.30am and 6pm your local time.

about Inclusion Australia

Inclusion Australia is the national representative organisation for people with an intellectual disability and their families. We have been working strategically, with passion and dedication to advocate for greater inclusion of people with an intellectual disability in all levels of Australian society, for 70 years.

Why join us?

  • Salary packaging available.
  • Great flexibility - choose your working hours, work from home (WFH), and ask us about other flexibility to suit your personal needs.
  • Opportunities for professional growth and impact.
  • A supportive and collaborative work environment.
  • A job that makes a difference.

Join Inclusion Australia (IA) and be a part of a team that is dedicated to creating a more inclusive and equitable society.

Purpose of this role

Your role as Administration Officer, you will support financial, administrative, and operational functions across the organisation.

You will also be involved with documenting operational processes, creating accessible guides for colleagues with intellectual disabilities (e.g. step-by-step guides), undertaking general admin tasks, and providing peer support to other admin staff.

What you will do

Operational process & documentation:

  • Learn and map key operational processes, as directed by the Organisation Support Manager.
  • Develop ways of explaining these processes, and how to do them, clearly and accessibly for colleagues with an intellectual disability.
  • Learn about and support the rollout of OH&S processes.
  • Support the creation and maintenance of equipment, training and compliance registers using Excel.

Administration support:

  • Provide administrative support to the administration coordinator, Organisation Support Manager, and team members as needed, including staff with an intellectual disability.
  • Assist in the preparation and distribution of internal and external communications.
  • Manage email inboxes.
  • Draft and proofread emails and other documents.
  • Manage and update calendars, including scheduling virtual meetings and appointments.
  • Organise and file virtual documents, ensuring proper version control.
  • Assist in the creation and maintenance of reports as required.
  • Create, monitor and complete work tasks using ClickUp.
  • Assist in the preparation of presentation slides.
  • Liaise with internal and external stakeholders professionally
  • Create and amend documents and emails using Easy Read.
  • Assist with other administrative or operational tasks as required.
  • Create surveys (using ClickUp/RIX/Microsoft Forms).

Inclusion & team support:

  • Assist in the preparation and planning of work plans for the Admin Support Officer.
  • Support the Admin Support Officer to learn new tasks and complete their daily work plan.
  • Provide inclusion support as needed to team members.

Who we’re looking for

Experience

You have:

  • Delivered a range of business administrative tasks to a high standard
  • Experience using project management software, ideally ClickUp
  • Previous experience in providing 1:1 support
  • Experience preparing and delivering training sessions, presentations, or workshops
  • Knowledge/experience in HR, operations, or organisational support.

It would be an advantage if you have experience working remotely.

knowledge and skills

You have:

  • Excellent organisational skills & attention to detail.
  • Excellent general written and oral communication skills, including plain English and familiarity with Easy Read
  • Strong computer literacy, including Microsoft Office (especially Teams)

You can:

  • Problem-solve constructively, using your judgement and escalating when needed
  • Work productively and flexibly as part of a team and independently
  • Create professional reports and presentations
  • Adapt your communication style to different stakeholders
  • Explain complex tasks in clear and accessible ways
  • Travel interstate for meetings and conferences.

Interests and Motivations

You are interested in:

  • Human rights, social justice, and inclusion
  • Being involved in meaningful work that makes a difference
  • Actively being part of a passionate and diverse team who work remotely across Australia
  • Sharing your knowledge generously and recognising the value in learning from others.

You may also have personal or close experience in working with people with an intellectual disability.

Qualifications and licences

You must hold or be willing to complete a(n):

  • Police Record Check
  • Current employment Working with Children Check (or equivalent in your state or territory)
  • NDIS Quality and Safeguards Commission’s Worker Orientation Module

It would be an advantage (but it is not essential) if you have a university or TAFE qualification in project management or a related field.

Equal opportunity

Inclusion Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We understand you may have unique needs during the application or interview process. If you require any accommodations or adjustments to participate fully and fairly, please let us know:

  • Within your cover letter, or
  • Via email to Meredith Wiseman at [email protected] (Inclusion Australia's people and culture partner) using the subject line: Administration Officer - Remote / Work from Home enquiry via EthicalJobs, or
  • Email to request a call back from Meredith for a confidential chat about your needs.

Please only use this email address to discuss your accommodation or adjustment needs. If you are able to, please apply by using the “Apply Now” button below.

We are dedicated to facilitating accessible and comfortable recruitment processes for everyone.

A position description is attached.

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