Make a significant impact in the fight against heart disease by shaping and leading a dynamic and growing Individual Giving Program.

• Sydney-based - Hybrid - Full-time or 9-day fortnight
• Manage multi-channel fundraising programs and drive growth in individual giving
• Management opportunity to innovate and diversify donor engagement strategies

Impact of the organisation

The Victor Chang Cardiac Research Institute is dedicated to finding cures for cardiovascular disease and is one of the most respected heart research facilities in the world.

Renowned for the quality of its breakthroughs, the Institute was established in 1994 and has grown to a team of almost 200 researchers from around the globe, working across five divisions.

As a global centre of excellence, the Institute brings together expertise in Cardiac Physiology and Transplantation, Developmental and Stem Cell Biology, Molecular Cardiology and Biophysics, Structural and Computational Biology, and Vascular Biology to drive innovations that improve outcomes for patients and their families. At the Victor Chang Cardiac Research Institute, we rapidly translate discoveries into new diagnostics, preventions, and treatments for cardiovascular disease - reducing the incidence, severity, and impact of heart disease globally.

An exciting growth phase

The Institute is experiencing a significant period of strategic growth and investment in Fundraising, supported by a highly engaged CEO and Board.

Several newly created roles reflect this exciting phase, with a strong focus on national and global impact. New leadership is bringing fresh energy, and we’re building a world-class team to support this mission. There’s never been a more exciting time to join the team at the Victor Chang Cardiac Research Institute.

Impact you will have in this role

The Individual Giving Manager plays a pivotal role in the strategic growth and innovation of the Individual Giving Program at the Victor Chang Cardiac Research Institute. You will lead the design, execution, and evaluation of multi-channel fundraising appeals and regular giving programs, with a focus on donor acquisition, engagement, retention, and stewardship.

This role is central to diversifying support from individual donors, growing the value and length of their support, and ensuring donors feel connected to the Institute’s groundbreaking work.

In this hands-on position, you’ll collaborate closely with stakeholders across the Institute to develop and execute donor communication strategies and ensure that individual giving is aligned with the Institute’s strategic goals.

You’ll also have the opportunity to lead and mentor the Individual Giving Coordinator to build a high-performing program.

Key Responsibilities

Strategy & Program Development

• Develop and implement strategies to grow the Individual Giving Program, driving engagement through direct mail, SMS, email, telemarketing, digital and social media.
• Reporting to the Director of Community Giving & Supporter Experience – work closely on the design, execution, and evaluation of multi-channel fundraising appeals and regular giving programs, with a focus on donor acquisition, engagement, retention, and stewardship.
• Create, develop, and execute multi-channel fundraising programs that drive revenue from entry and mid-level donors.
• Lead efforts to acquire, renew, upgrade, acknowledge, and thank individual donors, ensuring donor retention and engagement.

Stakeholder Engagement & Collaboration

• Collaborate with internal teams, including Marketing, Communications, and Research faculty, to develop and implement donor engagement strategies.
• Work closely with Planned Giving and Major and Transformational Giving teams to identify leads within the existing donor database and move them along the donor continuum.
• Collaborate with external agencies in particular on digital campaigns and copywriting.

Data, Reporting & Systems

• Utilise CRM systems (e.g., Raiser’s Edge NXT) to maintain accurate donor records, track campaign successes, and manage donor communication journeys.
• Generate and evaluate reports to measure the success of fundraising campaigns and track key performance indicators (KPIs).
• Collaborate with the Director of Community Giving & Supporter Experience and CAO to forecast, set targets, and track program expenditure and income.

Team Leadership & Management

• Lead and manage the Individual Giving Coordinator, overseeing their performance and supporting their professional development.

Skills and Experience

You bring:

• Experience in creating and managing successful multi-channel fundraising appeals and regular giving programs.
• Proven track record of using digital channels to drive fundraising income and engagement.
• Expertise in CRM systems (e.g., Raiser’s Edge NXT, Salesforce etc.) and donor databases.
• Experience with data analysis, reporting, and tracking KPIs.
• Familiarity with communication automation tools such as Campaign Monitor, Mailchimp, or similar platforms.
• Ability to create compelling donor communications across email, SMS, social media, telemarketing, and direct mail.
• Strong project management skills and the ability to work independently and collaboratively to meet deadlines.
• Exceptional written and verbal communication skills.
• A genuine passion for advancing cardiovascular research and a commitment to the Institute’s values and mission.

This is an exciting opportunity to make a tangible difference in the lives of people affected by cardiovascular disease, while driving innovation in the Institute’s individual giving programs. If you're an experienced fundraiser with a passion for donor engagement and a commitment to making a meaningful impact, we encourage you to apply.

Applications

Please apply by uploading your resume via the "Apply Now" button.

Please direct any enquiries to Kristina Baric at Impact Advising on [email protected] using the subject line: Individual Giving Manager - Victor Chang Cardiac Research Institute enquiry via EthicalJobs.

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.