An exciting opportunity to contribute to a more inclusive and culturally safe aged care sector through education, stakeholder engagement, and community learning.

• Coordinate and support national education initiatives that foster diversity, equity and inclusion in aged care
• Build strong relationships with aged care providers and community stakeholders to promote inclusive practice
• Work in a flexible and collaborative environment with regular interstate travel opportunities - Sydney based role

Impact of the organisation

Older Persons Advocacy Network (OPAN) is the peak body for aged care advocacy and consists of nine state and territory members that provide free, confidential and independent information and support to older people seeking or receiving government-funded aged care as well as their families and other representatives.

OPAN works with the government to influence aged care policy through systemic advocacy. OPAN’s vision is a society where older people are heard, informed and respected and where they enjoy and exercise their human rights.

Impact you will have in this role

As Diversity Education Support Officer, you will play a key role in the successful delivery of OPAN’s national Diversity Education Program.

You will work closely with the Senior Diversity Educator and wider team, providing essential coordination and operational support to promote and deliver inclusive training and learning initiatives. This includes engaging aged care providers, supporting Communities of Practice, and contributing to the visibility and reach of the program through national outreach.

Regular interstate travel is required to support the Planning for Diversity training sessions across the country. The role may also contribute to broader projects under the National Aged Care Advocacy Program (NACAP).

Responsibilities

• Coordinate logistics, stakeholder communication and resources to ensure smooth program delivery
• Support ongoing Communities of Practice and encourage provider participation through events and outreach
• Build and manage strong relationships with aged care providers to drive engagement with the Diversity Education Program, including phone-based outreach
• Identify and connect with diversity-focused organisations, cultural leaders and community networks
• Represent OPAN at conferences, sector forums and promotional events
• Collect, analyse and report on feedback and program data for continuous improvement
• Maintain accurate stakeholder records in Salesforce and manage communications through Swift
• Collaborate across OPAN teams to strengthen the Diversity Action Plan, eLearning and education strategy
• Support the delivery of inclusive training content that reflects diverse perspectives and experiences

Skills and Experience

• Prior experience working in the aged care sector is desirable and sound knowledge of aged care providers
• Strong commitment to inclusive practice and a deep understanding of diversity, equity and inclusion
• Proven experience coordinating programs or events, preferably within NFP or education settings
• Outstanding communication and stakeholder engagement skills, with confidence in phone-based outreach
• Comfortable interacting with varied audiences, including aged care professionals and community partners
• Well-developed project coordination and organisational skills with strong attention to detail
• Ability to work flexibly and travel interstate regularly
• Proficiency in Microsoft Office and CRM systems (Salesforce experience desirable)
• Willingness to undergo a National Police Check

OPAN acknowledges Aboriginal and Torres Strait Islander peoples as the first people of Australia and the sovereign Custodians of the country, and in supporting the human rights of older people recognises and respects the human rights of Aboriginal and Torres Strait Islander peoples. OPAN is an EEO employer and we value diversity within our organisation.

Applications

If you’re passionate about embedding inclusion in aged care and want to play a hands-on role in national education delivery, we’d love to hear from you.

To apply, please upload your resume and a cover letter outlining your suitability and interest in the role.

For any questions or a confidential discussion, please contact Chloe Barton at [email protected] using the subject line: Diversity Education Support Officer - Aged Care - Older Persons Advocacy Network enquiry via EthicalJobs.

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background.

We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.