• Permanent Part Time 0.8FTE Doncaster & Hawthorn
• Not for profit community allied health environment with salary packaging
• Collaborative and supportive culture with career development opportunities

About Access Health and Community

With a 150-year history and caring at our centre, our mission at Access Health and Community (AccessHC) is to build healthier lives together. We have a dedicated and experienced team of over 400 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do and contribute to improving the wellbeing of the community every day.

The Opportunity

We are seeking a motivated Senior Wellbeing Care Coordinator to join our dedicated multi-disciplinary adult Allied Health and Nursing team. Wellbeing Care Coordinators have a pivotal role, providing client-centred assessment, referral coordination, and education to enhance self-management of chronic diseases, especially type 2 diabetes, respiratory, and cardiac conditions. Following client centred assessment and intervention, our aim is to enhance clients' quality of life and reduce avoidable hospital admissions by facilitating timely access to clinical and social services.

As the Senior Chronic Disease Wellbeing Care Coordinator, you'll collaborate with Service Connection, General Practice, Medical Specialists, Credentialled Diabetes Nurse Educators, Allied Health, Mental Health professionals, and Social Prescribing services both internally and externally. Your role involves providing clinical guidance and supervision to internal chronic disease health coaches, and partnership with program managers to ensure successful program implementation, execution, data collection, and evaluation. Maintaining detailed records of your work is essential, including statistical data.

What you will be doing

Key Responsibilities

• Work within professional scope of practice and service capability to provide timely, best practice and acceptable clinical care to clients for early intervention and self-management of chronic disease, including complications and co-morbidities
• Optimise client’s physical and mental health and social wellbeing through promotion of multi-disciplinary care, social prescribing and linkage to relevant community services and programs internal or external to AccessHC
• Engage with clients and carers to support self-management and goal directed care planning
• Liaise and correspond with relevant care providers such as referrers, general practitioners, diabetes specialists and allied health professionals; and escalate and advocate for services or intervention as relevant
• Maintain privacy, confidentiality and compliance with electronic health record documentation and administrative requirements of funding streams, and relevant Access Health & Community policies and procedures

What you will bring

The skills and experience you will bring to this role as the successful candidate you will have: Key Selection Criteria

• Minimum 5 years’ experience working with clients with chronic disease in a community health, hospital outpatient and/or private practice setting
• Clinical knowledge and experience in delivering client centred care for chronic disease including self-management principles
• Demonstrated ability to work collaboratively in a multi-disciplinary service and team environment
• Proven ability to relate to people from a diverse range of social, cultural and ethnic backgrounds
• Proficiency in Microsoft Office and aptitude for learning and using relevant software such as TrakCare and Microsoft Teams

Attributes

• Skills in utilising Health Coaching and/or Motivational Interviewing techniques
• Understanding of social prescription and importance of social connection for wellbeing
• Understanding of contemporary health landscape and funding models relevant to community health setting and chronic disease
• Effective time management and clinical care prioritisation skills
• Strong interpersonal, written and verbal communication skills
• Demonstrated behaviours consistent with AccessHC values

Access Health and Community Culture & Benefit

At AccessHC, we offer more than just a fulfilling career; we invest in our people and provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging.

Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.

The position encompasses an extensive range of benefits that are on offer:

Supportive and values based culture and engaged workforce

• Culture of trust and empowerment for people to grow and thrive
• Commitment to a work-life balance with flexible working conditions
• Focus on staff wellbeing and health - Employee Assistance Program (EAP)
• Commitment to ongoing professional development and career growth
• Paid parental leave and opportunity to purchase additional leave
• Annual leave loading
• Generous salary packaging opportunities(up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits: accesshc.org.au/culture-and-benefits.

Apply Now

Please submit your resume and cover letter addressing the key selection criteria.

For more information or to discuss this opportunity contact:

Tanith Lamaro, Manager, Podiatry, Dietetics and Diabetes Nurse Education

E: [email protected], using the subject line: Senior Wellbeing Care Coordinator Chronic Disease enquiry via EthicalJobs.

Please refer to the position description on our website for the key selection criteria information: Position Description.

We will be reviewing applications as they are submitted and may appoint the role before the end of date of the advertisement.

Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities.

At AccessHC, our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples experience equitable health and social outcomes. Our Reflect Reconciliation Action Plan (RAP) will contribute to achieving reconciliation. We will seek an understanding of and acknowledging histories and injustices, support the active expression of culture, build strong, trusting relationships, and apply culturally appropriate practices within our work.

We will work in partnership with Aboriginal and Torres Strait Islander peoples to create a welcoming and safe place for everyone at our services. AccessHC acknowledges the Wurundjeri Woi-wurrung people, who are the Traditional Owners of the land on which we work. We pay our respects to Wurundjeri Elders past, present, and future, and extend that respect to other Aboriginal and Torres Strait Islander people and we acknowledge that sovereignty was never ceded.

As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a NDIS Check, Working With Children Check, Police Check and potentially an International Check.