• Permanent Full-time hybrid Accounts Officer role, Hawthorn
• Collaborative, and highly supportive team environment
• Not for profit with competitive salary including salary packaging

About Us

Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne’s inner and outer east and northeast.

With 600 staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our May 2025 merger with Inspiro, we’ve expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health services.

We are proud of our commitment to Diversity, Equity, and Inclusion (DEI), strong Environmental, Social, and Governance (ESG) principles, and our respect for the rights culture and contributions of First Nations peoples. At AccessHC, we are united by compassion, collaboration and community-led care to help people live healthier lives.

The opportunity

Are you a detail-oriented finance professional who enjoys delivering excellent customer service while supporting the financial operations of a purpose-driven community service organisation. Access Health and Community is seeking an Accounts Officer to join our team and play a key role in ensuring the efficient and accurate delivery of accounts receivable and accounts payable services.

This position supports the organisation's commitment to delivering high-quality, safe, and sustainable community health services by managing billing, invoicing, collections, reimbursements, and financial administration processes. You will work closely with internal teams and external stakeholders to ensure financial transactions are processed accurately and within required timeframes.

If you are passionate about finance, thrive in a collaborative environment, and want to contribute to the wellbeing of local communities, we would love to hear from you.

This is a Permanent fulltime hybrid role based in Hawthorn reporting to the Finance Business Partnering Lead.

What you will be doing

As an Accounts Officer, your responsibilities will include:

Accounts Receivable

• Complete fortnightly client billing and portal claiming within designated timeframes
• Manage debtor collections and follow up outstanding accounts
• Process and reconcile cash and cheque banking on a weekly basis
• Prepare and distribute invoices for GP services and other organisational activities
• Produce debtor reports and facilitate review meetings with operational teams
• Manage Accounts Receivable enquiries and process payments over the phone

Accounts Payable

• Assist with the end-to-end Accounts Payable function
• Process supplier invoices and reimbursements accurately and efficiently
• Complete petty cash reconciliations and employee reimbursements
• Provide support and backup for Accounts Receivable and Accounts Payable functions as required

Financial Administration

• Complete designated month-end finance tasks
• Maintain accurate financial records and documentation
• Support compliance with accounting standards, organisational policies, and regulatory requirements.

Stakeholder Engagement

• Deliver exceptional customer service to both internal and external stakeholders
• Build collaborative relationships across the organisation
• Respond professionally and promptly to finance-related enquiries.

What you will bring

Key Selection Criteria

• Certificate In Bookkeeping
• Minimum 3 years' experience in an Accounts Receivable, Accounts Payable, or finance administration role
• High level of accuracy and attention to detail
• Well-developed communication, interpersonal, negotiation, and stakeholder engagement skills to build and maintain effective working relationships with internal and external stakeholders
• Proficiency with Microsoft Office programs (Word, Excel, Outlook and PowerPoint)
• Strong IT systems capability and proficiency in finance and business systems

Desirable

• Tertiary qualification in Commerce, Business, Accounting, Finance, or a related discipline

Compliance Requirements:

• National Police Check, Working with Children Check
• Evidence of the right to work in Australia and a valid Driver’s Licence.

Attributes we value

You will be someone who:

• Strong financial administration, reporting, and reconciliation skills
• Ability to work collaboratively as part of a team while managing tasks independently
• Demonstrates empathy, respect, and professionalism in every interaction
• Values collaboration and actively contributes to team success
• Takes ownership of their work and delivers with accountability
• Is organised, proactive, and solutions-focused

What we offer

• Exposure across both Accounts Receivable and Accounts Payable functions within a complex community health environment
• Exposure to financial reporting, month-end processes, debtor management, compliance, and financial systems
• Develop strong stakeholder managementskills by working closely with operational leaders and external partners
• Contribute to continuous improvement initiatives and process enhancements across the finance function
• Salary packaging benefits (increase take-home pay)

Access Health and Community Culture and Benefits

At AccessHC, we offer more than just a fulfilling career; we provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging. Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.

The position encompasses an extensive range of benefits:

• Supportive and values-based culture and engaged workforce
• Culture of trust and empowerment for people to grow and thrive
• Commitment to a work-life balance with flexible working conditions
• Focus on staff wellbeing and health - Employee Assistance Program (EAP)
• Commitment to ongoing professional development and career growth
• Paid parental leave and opportunity to purchase additional leave
• Annual leave loading
• Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/ entertainment expenses)

Read more about our culture and benefits.

Apply Now

If you are an experienced Accounts Officer looking to contribute your financial expertise to a community-focused organisation, we encourage you to apply.

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the attached position description for the key selection criteria information.

For further information contact, Manager, Finance:

E: [email protected] using the subject line: Accounts Officer enquiry via EthicalJobs.

Why join Us?

• Be part of a leading health and community organisation driving innovative change
• A unique opportunity to make a lasting impact on community health services
• Work in a supportive, values-driven team environment
• A rewarding role in a dynamic organisation with a mission-driven culture
• Enjoy hybrid flexible work settings
• Access professional development opportunities
• The chance to work with passionate professionals dedicated to improving lives

Apply now so you do not miss this opportunity, as we will be assessing applications when submitted. No recruitment agencies thank you.

Our Commitment to Diversity and Inclusion

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, people of all genders and sexualities, and people with lived and living experience.

We recognise the strength, resilience and ongoing contributions of First Nations peoples and are committed to advancing reconciliation through our employment, service delivery and organisational practices.

All compliance requirements will be assessed on a case-by-case basis, and a criminal history does not automatically exclude an applicant from employment. All applications will be treated confidentially.

Position Description