Humanitix is the world's first not-for-profit ticketing platform. We believe businesses that align with profit and purpose can solve the world's biggest problems, and that humane use of technology can help us reinvest in humanity far beyond traditional corporate responsibility.

If you love events, are driven, passionate about social change, interested in entrepreneurship, and want to build a career in Customer Experience, we want you!

• Customer Experience - Auckland, New Zealand
• Customer Experience - Sydney, Australia

We are Humanitix

• Humanitix has transformed over $1M from those annoying booking fees into helping disadvantaged kids around the world.
• We help a range of event organisers from music festivals, conferences, galas, workshops, school and university events. We are the platform for organisers to manage their event, sell tickets, and create impact through our philanthropic model.
• Founded in 2016, currently 27 amazing humans
• We are a global business, and have offices in Sydney, Auckland, and Denver.
• Check out the shout-out of Humanitix - first 5mins of Sam Harris' podcast (#271 Earning to Give)

Why you’ll love It here

• You will have the opportunity to contribute and change the customer experience process & be responsible for its success
• We trust you, we value your opinion and foster a non-hierarchical culture
• We use the absolute BEST software, tools & equipment to do our job. We all use Hubspot, Jira, Slack, GSuite etc.
• We only hire other likeminded people who are smart, ambitious, and love to learn and grow
• Your input is critical and you will find yourself wearing hats in other teams - including design, marketing, and product.
• $45k - $50k + super & approx $5k in tax benefits

What you will bring to the table

• Strong verbal & written skills, resilience and the ability to genuinely empathise with our organisers
• Be ethically aligned and genuinely inspired by our mission.
• A good sense of humour and a warm heart - your colleagues are awesome human beings who bring their personality into the office.
• A great work ethic and the confidence to escalate problems and ask your colleagues for help