Who We Are

CareSouth is a local, community based organisation with a dynamic and bold vision to make a difference every day. Working across NSW and ACT, we seek to inspire each other and the communities in which we operate. Our purpose is to influence and support the safety, development and empowerment of children, young people, adults and communities. Having served the local community for over 20 years, we're looking for a collaborative leader who can enhance our everyday practice.

About the Role

CareSouth has an exciting opportunity for a Manager - Practice Improvement & Quality to lead the CareSouth Practice Improvement and Quality team. The location of this role is negotiable with the right applicant and will be based at one of our offices across NSW which include the Illawarra, Shoalhaven, Southern NSW/ACT or Western NSW.

Reporting directly to the Executive Officer: Practice, this pivotal role is a member of the Executive Leadership Group (ELG) and works in partnership with all CareSouth programs to ensure our practice and quality continues to deliver positive outcomes for children, young people and families.

We are looking for an individual who:

• Has extensive experience in community services, including permanency support, disability services and early intervention
• Possess great leadership skills to support their team to achieve their goals
• Is enthusiastic and passionate in contributing to the strategic direction of the organisation, and provides best practice and quality across all our programs

The successful applicant will have:

• Social work degree or equivalent/relevant degree qualification
• 5 years experience in a similar senior leadership role
• Comprehensive experience in casework practice in child protection and disabilities with a strong understanding of permanency principles and trauma informed practice
• Experience in developing, implementing and evaluations Quality Improvement plans
• Previous experience in facilitating practice improvement training with the ability to achieve increased capability across a diverse workforce
• Previous coaching or mentoring experience in a similar position with the ability to inspire others and lead change
• Demonstrated skills in the development, delivery, assessment and evaluation of quality accredited and non-accredited adult training initiatives
• Excellent communication and presentation skills
• Previous experience in developing a various training programs including face to face and e-learning modules
• Understanding of research to practice
• Ability to extract and analyse various data streams to identify practice gaps
• Ability to design innovative methods that improve practice and the quality of services
• Current NSW drivers licence
• Willing to undergo a National Police Check and (NSW) Working with Children Check clearance and or (ACT) Working with Vulnerable People Card.

Do you want to be a part of something great?

At CareSouth, we know it’s our staff that make our organisation great. We want to reward that and be an organisation that you are proud to be a part of. We warmly welcome everyone, irrespective of their ethnicity, faith, sexual orientation or gender identity, and believe that a diverse workforce is the reason we can delivering a high standard of care to our children, young people and families every day.

We are here to help you bring your best self to work, so you can take your best self home!

To recognise the work you do, we offer:

• A compassionate, supportive and inclusive culture that encourages you to be bold, big-hearted and determined
• 24/7 After Hours Call centre to allow you to leave work at work
• Concessional leave, to be taken over the Christmas period
• Salary packaging entitlements up to $15,899
• Free, confidential and independent Employee Assistance Program
• Tailored professional development pathways
• 24/7 access to our online eLearning system

Enquiries to: Tracy Mayo, Executive Officer: Practice 1300 554 260