• Do you have well-rounded admin, support and ‘can do’ approach to getting things done?
• Are you self-motivated and enjoy working in a team?
• Do you embrace accuracy and consistency, while looking for ways to improve process and streamline functions?
• Do you thrive in a role requiring attention to detail whilst meeting deadlines?
• Have you got a growth mindset and are okay to pivot and show flexibility due to change?

If you said ‘yes’ to any of the above, please read further as we have a role for you!

Position Snapshot

• Salary range Clerks -Private Sector Award (Level 4)- $59,536.88 + 17.5% Leave Loading + Superannuation
• Part time (0.8 FTE) ongoing position – working Monday to Friday however,
• Online/Flexible.  We are a dedicated online workplace. Location is fully dependent upon successful applicant.
• Laptop and fortnightly IT allowance provided
• Full on-line IT support 

Position overview

The role of Administration Support Officer is a key role that straddles both critical back-office administration and processing functions, as well as front-facing customer support for members and the general public.  A combination of data entry, customer service and planning, the role is a fundamental part of the glue the keeps the organisation running.

The role supports current members and other housing professionals located across Australia and New Zealand, to engage with and participate in a variety of training programs, networking events and other learning and development activities to become the best housing professional they can be.

About AHI

The Australasian Housing Institute (AHI) is a member-based organisation that unites and supports the social, affordable and community housing sectors across Australia and New Zealand. Our purpose? To empower people in our industry to excel in the work they do, and to love what they do.

For 25 years, we have created positive and lasting outcomes for renters, sector beneficiaries, community housing providers and the broader communities in which we operate.  Through a range of workshops, events and networking opportunities designed to educate and grow individuals, we empower and connect people and business doing meaningful work and changing lives. 

About You

You are a values driven, passionate and highly motivated individual who likes to support others and get things done.  You like systems and processes, but you also enjoy pushing boundaries and improving the way the workplace functions.  You are comfortable working remotely and being part of an online team, engaging with staff and members from Perth to Auckland, Hobart to Darwin and everywhere in between.

This role will suit a candidate with the following skills and experience:

• Experience working effectively with inbound calls from AHI Members, corporate enquiries and the general public, regarding our service offerings, training programs and other member events.
• Well-developed verbal and written communication skills; and stakeholder management.

• Excellent and engaging interpersonal skills and time management skills.
• Ability to work independently and collaboratively in a team environment.
• Sound level of MS Office

What we offer

AHI is an equal opportunity employer, dedicated to staff wellbeing and growth. We provide tailored on-boarding and support, 17.5% leave loading and access to training and development, amongst other benefits.

We are committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

Next steps

To apply for this role please click Apply Now and submit your application below. 

If you have any questions, contact Harry Smith (CEO) on 0411 657 554.