About us

HoMie is a Melbourne-based streetwear label and Social Enterprise. 100% of HoMie’s profits go towards achieving its mission: to support young people affected by homelessness or hardship.

Through our programs, HoMie supports young people affected by homelessness or hardship to equip them with skills, confidence and experiences to be more work ready and better prepared for their future.

With an impact led approach HoMie has supported nearly 4000 young people through our programs. We have a strong organisation wide commitment to support young people to create meaningful, long-lasting change in their lives.

About the role

We are hiring two (2) Program Support Workers to support the delivery of the HoMie Retail Ready Program. Retail Ready is a 10 week paid employment program for young people to build foundational work readiness skills in a supportive environment. This role is Part-Time, 4 days per week (0.8).

The Program Support worker will be based at our Emporium Retail Store for the majority of their time and provide direct, consistent and tailored support to young people before, during and after their work shifts. They will at times work alongside the young people during their store shifts to support their Retail Training. During the program cycle, other responsibilities include running work readiness workshops, supporting employees onboarding, organising excursions, facilitating support plans, some case activities and building participant engagement.

The Program Support workers not only provide support to the young people, but the HoMie Retail team. The role includes consistent and tailored support to the Retail Store Managers who are implementing the program. This includes coaching on best approaches, facilitating performance review meetings and maintaining program processes in store.

The Program Support worker will also work collaboratively with Community Service Partners of Retail Ready. This includes close collaboration with young people's care teams/case managers and timely and professional handovers/ case noting.

Outside of the key responsibilities of Retail Ready, the role includes supporting the implementation of the HoMie VIP Program.

Throughout the year, we close the doors of our retail store to the public and invite young people affected by homelessness or hardship to be our VIP Shoppers. Young people shop for 5 free items of clothing, access hair and nail services, clothing customisation, self care packs and lunch. The role will support this program by supporting service delivery at the events.

About You

You're passionate about HoMie’s mission, and you’ve had enough experience to know you’re a great youth worker. You’re excited to do a role that sits outside of the box (and office), being mostly based in an inclusive, vibrant Retail Store. You bring a strengths based approach to all of your work and are skilled in creating positive environments for people to thrive.

Key Selection Criteria

• Relevant qualifications in Youth Work, Social Work, Social or Behavioural Science, Community Services or other relevant discipline.
• Two years of experience working effectively with young people, particularly those facing multiple complex challenges in a strengths focused and trauma informed framework.
• Theoretical and practical understanding of causes of employment and education disengagement for young people and systemic barriers that young people can experience.
• Demonstrated experience working of driving social inclusion for young people from diverse backgrounds
• Experience with group activity and workshop facilitation
• Experience with conflict resolution and mediation to foster safe and inclusive team environments
• Strong written and verbal communication skills relevant to the role
• Experience working in a Retail or Customer Service role
• Can commit to work either Saturday or Sunday each week

Why work with us?

• We are a passionate and impact lead organisation
• We welcome and encourage creativity and self-expression
• You’ll work with an engaged and supportive team who know that fun is an important part of a vibrant retail store.
• We are in an exciting growth period with a focus on scaling our sector leading impact programs
• As a registered charity, employees are entitled to Salary Packaging

Commitment to diversity

We’re actively working towards a fairer society. And we know that the diversity of thought, identity and lived experience on our team is essential to helping us achieve this. We encourage Aboriginal and Torres Strait Islander People, members of the LGBTQIA+ Community, people with disability and applicants from all cultural backgrounds to apply. We also welcome applications from people with lived experience of homelessness.

The HoMie Emporium Store and HoMie Office are wheelchair accessible.

Timeline

We will be conducting interviews in November and December 2025. We are hoping the successful candidates can join the team in the first weeks of January 2026.

How to apply

As a values-driven organisation, we want to know about you and why you are a great fit for the HoMie team.

Please click "Apply Now" and include:

1. A Cover Letter,
2. A Resume
3. A separate response to the 'Key Selection Criteria' (as outlined above)

to be considered for the role.

All offers of employment are subject to HoMie’s screening process, including a Working with Children Check.