Hireup is an online platform and community for people with disability and their families to find, hire and manage support workers that fit their needs and share their interests. Whether it’s support with getting to work or catching a local footy game, Hireup gives people the tools to live life on their own terms. With thousands of registered users and support workers in big cities and remote communities all across Australia, Hireup is a national network of local supports, committed to delivering an individualised approach to support and community-driven future for the disability sector. As a purpose-led organisation with over 200 HQ staff (and growing), we are dedicated to powering the evolution of the disability sector. We do this by keeping the community at the heart of our decision making and encouraging a culture defined by kindness, innovation, equality and storytelling.

At Hireup, we understand the important role technology, and specifically, digital product plays in connecting people. For our team, it’s not only about creating the most elegant, intuitive, accessible and powerful peer-to-peer platform in Australia, but to ensure we are building an efficient and lean model that maximises choice and control for both Australians living with disability and their support workers. The team is passionate about solving complex problems and love being able to see the direct impact these solutions have for the thousands of people in Hireup’s rapidly growing community.

As a Senior Site Reliability Engineer you will have a wide range of responsibilities, primarily around maintaining the availability, performance and security of our core platform, but also working across areas such as data pipelines and dev tooling. Further, you will have the opportunity to shape the way the organisation builds and delivers product in a manageable and maintainable way.

Priorities - the work

• Continuous monitoring and remediation of production and build pipeline issues
• Debugging and troubleshooting code and feeding back improvements
• Continuously improving our monitoring and alerting systems
• Building tooling to assist with operations and security (e.g. user access management, automated auditing)
• Making sure the pipeline from development to production remains unblocked and efficient
• Mentoring developers in building reliable production systems
• Some ad-hoc platform and feature development

Skills - the person

• Strong developer and either Node.js (also TypeScript) or .Net
• Able to quickly read and reason about existing code and systems and make strategic improvements
• Deep understanding networking technologies
• Skills in running a containerised platform
• Familiarity with AWS (although any Cloud experience is fine)
• Strong understanding of threat models and security controls when it comes to running infrastructure on the internet
• A structured and consistent approach to troubleshooting
• Strong connection to, or interest in building an understanding of the Australian disability sector and community
• Approach work with high-energy, drive and internal motivation
• Exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity

Apply now

People with lived experience of disability are strongly encouraged to apply.

The position is full-time and the salary will be dependent on experience. For more information about the role and how it fits within Hireup, contact our Talent Acquisition Manager Ria [email protected].

Hireup is dedicated to creating inclusive and accessible candidate experiences for all and encourage you to contact us if you have suggestions on how we can improve or adjust our approach to ensure an enjoyable, fair and informative candidate experience.