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Employment Coach - North Lakes

Help Enterprises
  • Job Type: Permanent
  • Location: Outer Somerset

Help Enterprises Limited is a values-based social enterprise, and a respected disability service provider operating in the not-for-profit sector since 1968. We balance our successful commercial businesses with the delivery of Supported Employment, Employment & Training opportunities and Disability Care programs.

Help Employment & Training is a division of HELP, assisting participants to obtain employment related skills and secure sustainable employment. It comprises Jobactive, Disability Employment Services as well as Mental Health Integrated Employment Programs.

As a Coach, you will manage a caseload of jobseekers and develop tailored individualised plans that assists them to gain successful, meaningful and sustainable employment or education. We are looking for someone who is passionate and committed to supporting jobseekers through each step of their journey, whilst working hard to achieve key performance indicators. Your care and dedication to the jobseeker will be evident by the hard work you put in.

Our North Lakes team are currently seek a new team member to join the team.

Some of your key responsibilities will include:

  • Effectively manage a caseload of jobseekers with the goal of assisting them into sustainable employment   
  • Provide advice, guidance and assistance to jobseekers to ensure the best possible change to achieve employment goals   
  • Liaise and negotiate with other organisations on behalf of jobseekers, to job carve, or effectively refer jobseekers to opportunities   
  • Ensure efficiency and compliance within administrative processes

Skills and Experience:

  • Strong customer service and sales experience   
  • Strong administration and compliance capabilities   
  • Reverse marketing, sales or cold calling experience  
  • Demonstrated ability working towards targets and KPIs  
  • Strong communication and interpersonal skills   
  • Problem solving and conflict resolution   
  • Solid computer skills, and proven ability to learn new systems   
  • Resilient in nature and ability to thrive in a continuously changing environment

What HELP can offer you:

  • Competitive remuneration
  • Salary sacrifice options - up to $15,900 of your salary tax free    
  • Performance based rewards and incentives    
  • Employee development - we have our own in-house learning and development team   
  • Diverse career paths and opportunities   
  • Employee Assistance Program - offering 24 hour support for our team members

How to apply

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