• 0.6-0.8FTE (part time) opportunity in Melbourne
• Multiple positions available
• Remote working (WFH) & Hybrid working model in National Office

What is headspace

Established in 2006, headspace is a well-recognised, national not-for-profit organisation making a difference to the lives of young people aged 12-25 years. To learn more about headspace and the services we offer, visit headspace.org.au.

Tell me about the role

eheadspace Clinicians provide nationwide mental health services to young people and their families through online and telephone support. eheadspace services operate 7 days per week, 365 days per year between the hours of 9.00am and 1.00am, and include screening, assessment, delivery of brief psychological interventions, and information and referral to face to face services to and for young people from qualified mental health professionals.

Our clinicians also play a role in the ongoing planning, development and implementation of eheadspace services within headspace and from time to time, there may be opportunity to participate in further mental health programs or initiatives.

What we're looking for

headspace is seeking qualified professionals in either Social Work, Psychology, Nursing, Occupational Therapy or Counselling:

• Comprehensive knowledge of evidenced based interventions as relevant to youth mental health clinical work.
• Have a knowledge of the clinical needs of young people at all developmental stages, including young people from diverse groups and the needs of Family and Friends of young people.
• Strong skills in risk assessment capability to assess the potential risk of harm to a young person and/or others through the gathering of information and analysis of the potential outcomes of identified behaviour and safety planning.
• The ability to contribute new ideas for service improvement and creative solutions to practice issues identified within the team.
• Excellent interpersonal and communication skills, including the ability to understand and utilise "online language" to correctly interpret client issues, convey warmth and validation, build trust and deliver therapeutic interventions and resources via webchat and email.
• Inter-agency collaboration that you have the capability to understand the resources and services available to young people across the country and to liaise with these services as needed to mobilise a support network around the young person.
• Exceptional verbal skills to ensure that there is correct interpretation of client work, ability to validate, build trust and deliver therapeutic interventions via phone. Exceptional written skills, to ensure that there are succinct and clear client notes that support continuity of care.
• Capability to continuously and actively reflect on individual clinical practice through the process of Clinical Supervision, debriefing and consultation
• Ability to work both independently and collaboratively as a productive team member in a time pressured role whilst managing multiple tasks.
• Strong alignment with the values of the organisation

The finer details

In return we offer a flexible and dynamic environment where you have the opportunity to truly make a difference to young Australians, in a highly engaged workplace culture.

The salary range for this role is between $73,000 - $87,000 as the minimum base pay, (see below for further additional remuneration elements), plus superannuation and generous salary packaging (up to $15,900) opportunities. For more information on salary packaging, please refer to: https://www.smartsalary.com.au.

Expectations are that 70% of your permanent roster must contain an evening shift - 4pm-12am or 5pm-1am.

Remuneration and Benefits include:

• Evening Shift penalty rate - Monday-Friday (4pm-12am or 5pm-1am) - 15% additional loading
• Weekend Shift penalty rate - Saturday-Sunday (day and night) - 50% additional loading
• Public Holiday penalty - 250% additional loading
• Additional week's pro rata annual leave - if an employee works 10 permanent individual weekend shifts in a calendar year
• Inhouse Supervision is provided by Bouverie trained Senior Clinicians (non-disciplinary based)
• Inhouse and external Professional Development
• A thorough and extensive orientation program is provided for all new eheadspace clinicians (6 days).
• Career opportunities and progression is available within the broader Digital Mental Health Programs provided by headspace.

Application Process

The position description for the eheadspace Clinician can be viewed by clicking on the "Apply Now" button below. To apply for this position, please complete the application steps which include uploading your resume and a one-page cover letter detailing your suitability for the position.

We are keen to fill this role with the right person as soon as we can and therefore might start looking at applications sooner rather than later, so if this role sounds like you, be sure to apply by submitting your resume as soon as possible.

Working with Children Checks for all relevant States and Territories and a Police Check are required for this position along with verification of full Covid19 vaccination certificate.

For more information contact:

Name: Maria Stevens

Email: [email protected] / 0409 178 589

The headspace Reconciliation Action Plan was launched in July 2019 and was developed through a co-design process with staff across the organisation. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.

headspace is committed to being a child safe and child friendly organisation that recognises, respects and promotes the rights of children, young and vulnerable people.