• Make a difference to young people by joining an innovative and well recognised national not-for-profit
• Full time opportunity, based in Melbourne CBD
• Manage the delivery, enhancement and management of reporting and analytics

What is headspace?

Established in 2006, headspace is a well-recognised, national not-for-profit organisation making a difference to the lives of young people aged 12-25 years. To learn more about headspace and the services we offer, visit www.headspace.org.au.

Tell me about the role…

The Manager, Data & Reporting will have overall responsibility for the delivery, enhancement and management of the key health reporting and analytical applications for headspace: National Youth Mental Health data platform and associated data management processes; data reporting and analytics functions; and ensuring best practice in data governance, privacy and security.

Key deliverables of this role will be:

• Oversee the data and data management systems across the organisation
• Refine and implement already approved organisational wide data strategy and information architecture
• Review and implement appropriate data governance and risk management processes across the organisation
• Safeguard systems through the introduction of robust internal documentation processes
• Ongoing development of the headspace centre Reporting Suite using advanced Tableau reporting capabilities.
• Undertake regular and appropriate consultation with key users of the system to ensure buy-in, system usability, enriched user experience, resulting in improved data compliance
• Lead a highly technical team in the ongoing development of agile data platforms that improve access to and analysis of health data

What we’re looking for...

headspace is seeking Tertiary qualified IT professionals with the following:

Essential skills

• Evidence of a strong analytics and ICT background or data governance.
• Demonstrated understanding and application of best practices in Business Intelligence including the development and management of data lake, data warehouse, ETL processes and reporting/analytical solutions using Business Intelligence tools.
• Experience with Microsoft SQL Server, Tableau, SPSS or similar technologies
• Experience in managing and leading teams, with demonstrated capacity to allocate work tasks and monitor the performance of highly technical team members.
• Experience in liaising and corresponding with stakeholders – including the ability to elicit and effectively respond to stakeholder business and reporting requirements in a complex data environment.

• Excellent computer skills including: database and operating systems experience; solid working knowledge of current Internet technologies and technically competent with various software programs.
• Can adapt to shifting priorities, demands and timelines, with effective analytical and problem-solving capabilities.
• Strong written and oral communication skills and demonstrated ability to work effectively in a multi-disciplinary team environment; with good interpersonal skills.
• Strong alignment with the values of the organisation under The headspace Way

Desirable Skills

• Exposure to Natural Language Processing (NLP) and AI technologies.
• Exposure to Digital Technologies, CRM Dynamics, Google Analytics, and Content Management Systems.
• Experience in the Not for Profit and/or public health sector.
• A broad understanding of the mental health service system in Australia.

The finer details…

In return we offer a flexible and dynamic environment where you have the opportunity to truly make a difference to young Australians, in a highly engaged workplace culture. The salary for this role is competitive and will commensurate with skills and experience, plus superannuation and generous salary packaging opportunities up to the maximum amount. For more information on salary packaging, please refer to: https://www.smartsalary.com.au/. This position is offered in line with our funding term.

The headspace Reconciliation Action Plan was launched in July 2019 and was developed through a co-design process with staff across the organisation. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.

headspace is committed to being a child safe and child friendly organisation that recognises, respects and promotes the rights of children, young and vulnerable people.

To be eligible for this position you must have the right to live and work in Australia. A Working with Children Check (or State/Territory equivalent) and a Police Check are required for this position.

Application Process: To apply for the role of Manager, Data & Reporting, please click on the 'Apply now' button. A one-page cover letter in response to the key selection criteria and your CV will be required.

For more information contact Anna Hall at [email protected], using the subject line: Manager - Data & Reporting enquiry via EthicalJobs.