GTNT Group is looking for someone to join our Workforce Australia (IntoJobs) Division as a Customer Service Officer based in our Alice Springs office. The Customer Service Officer leads from the front in providing exceptional customer service and administrative support to both our customers and the team.

About Intojobs

IntoJobs, delivered by GTNT Group, delivers Workforce Australia employment services in the Northern Territory. IntoJobs is part of the IntoWork Australia Group of businesses. We are breaking down these barriers with our employment support services. Delivering employment and career transition services across the Darwin and Alice Springs regions, supporting of clients and businesses into sustainable futures.

EMPLOYER OF CHOICE

We consider ourselves to be a company that employees enjoy working for. We provide a number of great employee incentives such as:

• Flexible working arrangements
• 5 weeks annual leave
• $299 well-being allowance pa
• High company values and great people to work with
• Opportunities for further development and training
• Birthday leave
• Study leave
• Option of utilising salary packaging

Are you the ideal candidate? 

This position requires someone who is motivated by helping people. The Customer Service Officer provides support to the team and must have the ability to tailor communication according to the clientele to achieve a positive outcome. 

The key skills and abilities required for this role:

• Willingness to learn and progress
• High level of written and oral communications skills
• High level of resilience and ability to remain calm when dealing with a range of situations and people from diverse backgrounds
• Ability to work efficiently as a member of a small team
• Experience with applications such as Microsoft Word, Excel and Outlook

How to Apply

For more in depth detail about the responsibilities of the role please go to: https://www.gtntgroup.com.au/careers

Applications must include a cover letter and resume. If you have any questions please email [email protected] using the subject line: Administration Officer / Customer Service Officer - Alice Springs enquiry via EthicalJobs.

A position description is attached.