At Good Shepherd Australia New Zealand (GSANZ), we aspire for all women, girls, and families to be safe, well, strong, and connected. We are a values-based organisation committed to social justice, inclusion, and community wellbeing.

We are currently seeking a Youth Homelessness Case Manager to join our Family & Youth Services team in the Brimbank/Melton region. This is an initial 3 month fixed-term, 4 day per week opportunity with the potential for extension.

About the Role

As a Youth Homelessness Case Manager, you will provide holistic case management, outreach, and housing support to young people aged 15–25 who are experiencing or at risk of homelessness.

Many of these young people present with complex needs and may include young parents and their children. You will work collaboratively with homelessness access points, local networks, and other service providers to deliver client-centred, trauma-informed support that enhances the wellbeing and stability of young people.

Key Responsibilities

• Provide case management and interim response to young people aged 16–24.
• Advocate and liaise with housing access points and specialist services across the West and North regions.
• Deliver services through a strengths-based, client-centered lens.Build and maintain collaborative relationships with local networks and agencies.
• Maintain accurate records and reporting in line with program requirements.

About You

• You are a compassionate and proactive professional who thrives in a dynamic, community-focused environment.

You bring:

• A tertiary qualification in Youth Work, Social Work, or a related field.
• Experience supporting young people experiencing or at risk of homelessness.
• Strong understanding of the homelessness service system and youth-specific challenges.
• Excellent communication, problem-solving, and advocacy skills.
• A collaborative and flexible approach to working with diverse stakeholders.

Why Good Shepherd?

• Values-driven organisation committed to equity and social justice.
• Salary packaging options to increase your take-home pay.
• Supportive team culture with regular supervision and professional development. 

Additional Requirements

• Current Police Check and Employee Working with Children Check.
• Proof of right to work in Australia.
• Commitment to GSANZ’s child-safe and inclusive workplace policies.

Ready to Help People Rebuild and Thrive?

Click 'Apply now' to submit your application, including CV and brief cover letter outlining your interest in the role.

For the position description, further information or to arrange a confidential discussion please reach out via [email protected] using the subject line: Youth Homelessness Case Manager enquiry via EthicalJobs. 

About Good Shepherd

Good Shepherd provides safety and support to women and children experiencing family violence, housing instability, and financial hardship. Our approach is client-centred, trauma-informed, and intersectional, ensuring holistic care for individuals and families in need.

We are committed to social justice, empowerment, and community capability-building to create lasting change for those we support. Join us in making a meaningful impact in the lives of victim survivors.