We are seeking a casual Residential Support Worker within our Client and Residency Management team! This role is starting at $54.11 per hour plus penalties.

Have you worked with victim survivors with complex support needs including AOD, mental health, out of home care and adolescent violence?

We are seeking a casual Residential Support Worker to join our Client and Residency Management team. This position is supports the refuge family violence case managers to implement goals and meet needs identified in client plans.

The Residential Support Worker has the primary responsibility to assist in the coordination and delivery of practical support and resources for women and children in refuge accommodation, experiencing family violence and trauma. The role also requires identifying community resources and linking clients to community-based activities and services.

Please be advised this is a true casual role, and experience working within a residential/refuge/complex care setting is essential. The roster for this role is 24 hours and you will be expected to do sleepover shifts.

Applicants with part-time availability are also encouraged to apply!

about the role

Reporting to the Refuge Manager, the responsibilities of this role include:

• Providing a safe and empowering environment for all residents residing within the refuge.
• Facilitating site induction of new clients.
• Providing an after-hours response to the women and children onsite as required.
• Liaising with case workers regarding safety concerns or risk issues identified or reported.
• Prioritise safety and welfare of clients and staff while swiftly managing emergencies and incidents at the refuge site
• Providing domestic duties assistance for clients (e.g. Shopping assistance, preparation of units and assisting with transportation to appointments.)
• Facilitating recreational activities at Refuge, including creating activity proposals, risk assessments and planning.

The successful candidate will possess:

• Tertiary qualifications in social sciences, welfare or related field with a degree qualification preferred.
• Demonstrated experience engaging & working with victim survivors with complex support needs including AOD, mental health, out of home care and adolescent violence.
• Demonstrated capacity to time manage within a crisis setting whiles maintaining required documentation and IT systems to DHHS and organisational standards.

For more information about the responsibilities of this role, please see the Position Description found at our careers page.

We are actively hiring for this role. Please press ‘Apply Now’ to submit your application.