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Assessment Officer - Aged Care - Wodonga / Wangaratta

Gateway Health
  • Based in Wodonga or Wangaratta
  • Ongoing position
  • 60.8 hours per fortnight (0.8 EFT)


Gateway Health is a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in North East Victoria and parts of Southern New South Wales. Gateway Health serves all people, and is committed to improving individual and population health outcomes. We will do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.


This position plays a pivotal role in the delivery of the Aged Care Assessment Program (ACAP). The focus of the role is to conduct assessments to work out whether an older person is eligible for government-subsidised aged care. Assessors visit the older person’s home or hospital to:

  • Understand the person’s care needs, goals and preferences
  • Decide on the types of services they may be eligible for
  • Create a goal-oriented support plan based on their care needs and preferences

All assessors use the My Aged Care assessor portal to: manage referrals, record comprehensive assessments, develop support plans, recommend services, record approvals for care, refer a person for services, and review and update central client records.


We're looking for candidates with:

  • Qualifications and experience in any of the following disciplines: Nursing (RN only), Occupational Therapy, Physiotherapy or Social Work.
  • A passion for understanding the individual needs of older people, respecting their choices, preferences and diagnosed conditions, and understanding the journeys of their life.
  • Transferable skills in aged care, quality, clinical, and interviewing assessment.
  • Experience in gathering information, then corroborating the evidence from alternative sources and presenting this in report format.
  • Report writing skills, able to write focussed, concise, and informative reports.
  • Knowledge and experience in restorative care and rehabilitation and/or wellness and reablement approaches.
  • The ability to work autonomously and as part of a dynamic, professional and supportive team.


Dependent on discipline of successful applicant.


Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.


  • Work within a supportive team environment
  • Generous Not For Profit Salary Packaging A$15,900 tax free
  • Flexible hours and arrangements, for a work-life balance that works for you
  • Paid parental leave
  • Professional development + ongoing training and support provided
  • Free car parking
  • Fitness Passport - a discounted workplace health and fitness program for you and your family
  • Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
  • Access to our free confidential counselling service through EAP for staff and their family
  • Corporate health insurance cover to keep you healthy
  • Access to annual vaccination program
  • Discounted Health Insurance
  • A suite of employee reward and recognition programs

For a confidential chat about the position please call Gary Martin on 0458 131 954.

Don’t meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note - should you be successful, you are required to undergo a:

  • Criminal History Check
  • Working With Children Check
  • National Disability Workers Screening Check (if working in an NDIS Program)
  • Evidence of Vaccinations
  • Proof of your eligibility to work in Australia (provide either - birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.

A position description is attached.

How to apply

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