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Program Manager - Siem Reap, Cambodia

Free To Shine


The role of the Program Manager is to lead our team and oversee the management of the program. The Program Manager will lead a small team of social workers in their practice, mentoring them in the management of their cases, and will supervise and coach the Program Officer in leading a team of education officers in their provision of monthly safety visits.


Siem Reap, Cambodia.


Free To Shine exists to prevent school-aged girls being trafficked into the commercial sex industry in Cambodia. We achieve this by focusing on strengthening family and community systems to prioritise the safety and education of their children.


  • Ensure high standards of child protection practises, including adherence to Free To Shine’s Child Protection Policy.
  • Ensure overall compliance with Free To Shine’s policies, and with all Cambodian laws.
  • Ensure efficiency through improving systems, processes and structures.
  • Monitor annual reporting requirements for Local Authorities, School Directors and Ministries.
  • Represent Free To Shine at director level networks at a local and national level within Cambodia.


  • Oversee the referral of beneficiaries into and out of Free To Shine programs, and to external service providers.
  • Lead effective safety concern meetings and case conferences to identify protective and risk factors and develop intervention plans.
  • Handle complex situations, with the support of the Managing Director (MD), where appropriate.
  • Ensure beneficiary records are added, exited, and appropriately assigned, in the case management system.
  • Oversee the implementation of Community Trainings, the 5-year Leadership Program and the funded university places.
  • Oversee the budget, approve provision of funds and procurement of resources.
  • Contribute expertise and data for inclusion in funding applications and reports.


  • Create an environment that fosters maximum productivity as well as being a positive work environment to work in.
  • Coach in best-practice interventions to resolve child protection concerns and adhere to standards of child protection with beneficiaries, their families and communities.
  • Ensure work is of a high standard and in accordance with priorities, policies and procedures.
  • Identify strengths and development needs of individuals and the team, and provide training opportunities.
  • Conduct annual performance reviews for social workers (SWs), the Program Officer (PO), and the Finance and Administration Officer (FAO).
  • Lead social workers in their practice and mentor them in the management of their cases.
  • Provide monthly supervisions to SWs.
  • Provide supervision and coaching to the PO in the role of:
    • Leading education officers (EOs).
    • Observing and assessing EOs’ practise, including home visits.
    • Procurement of school resources and materials.
    • Evaluating EOs in relation to performance objectives.
    • Providing monthly supervisions of EOs
  • Supervise the FAO in the role of:
    • Providing reports to the Chief Financial Officer (CFO).
    • Developing the annual budget, for MD and CFO approval.


  • Minimum bachelor degree in Social Work or a related child protection field (e.g Psychology).
  • 5 years of relevant social work experience with proven work experience in international development projects.
  • Demonstrated knowledge of the factors which result in vulnerability to trafficking, and their impacts on young people and families.
  • Strong experience in leading teams, managing and evaluating activities and performance.
  • Experience working in South-East Asia is desirable.


  • Professional, honest and reliable.
  • Committed to best practice in child protection.
  • Committed to gender equity.
  • Excellent communication skills.
  • Highly organised and efficient.
  • Good attention to detail.


Managing Director.


8am – 5pm Monday to Fridays, with a one hour lunch break.


  • 2 year fixed-term contract, with option to extend
  • USD $1,450 per month before tax
  • 13 months salary per year
  • All public holidays as specified by the government
  • 18 days paid Annual Leave
  • 7 days Special Leave (which includes sick leave)
  • Local health and accident insurance

To Apply

Submit your cover letter and resume by clicking "Apply Now".

Shortlisted candidates will be contacted for interviews on a rolling basis.

Three references will be sought, for potential successful applicants, including from your current supervisor.

Please note: Appointment to this position will require a Criminal History Check from the applicant’s country of origin and a Blue Card/Working With Children Check; or a Police Check and a behaviour certificate issued at the commune level if already residing in Cambodia.

Free To Shine will provide supporting documents for visa and work permits.

A position description is attached.

How to apply

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