Free to Feed is a not-for-profit social enterprise championing people who have recently arrived in Australia, including refugees, people seeking asylum and new migrants. Free to Feed’s advocacy is delivered through food-based initiatives – cooking classes, dinners, experiences, catering and events.

We have an exciting opportunity for a passionate and experienced sales and events professional to join our dynamic team at Free to Feed as Catering & Events Sales Coordinator in the Catering, Events & Partnerships team.

As Catering & Events Sales Coordinator you will be the first point of contact for all incoming enquiries and requests for catering & events. You will work to meet organisational KPI’s & work closely with the events & kitchen teams to deliver end to end customer & event stakeholder experiences. You will be detail oriented, self-motivated and will oversee the sales of beautiful and impactful experiences.

Key Responsibilities

• Be the first point of contact for all organisational enquiries and requests for Catering/Workshops & Events
• Manage all customer enquiries regarding workshops, bespoke event and catering, understanding all requirements, quoting, contracting and logistics from customer service to delivery whilst ensuring an excellent customer experience
• Manage and update the online booking system and internal booking management systems
• Liaising with team to anticipate the needs of customers/event patrons so that their Free to Feed experience exceeds their expectations
• Monitor and track the sales targets and report to your Manager on a fortnightly basis
• Work alongside the catering & events team and all other relevant departments including kitchen, participant program and partnerships
• Brief and support the event management team in their process by planning as required
• Attend and actively contribute toward weekly event planning meetings
• Determine new strategies to follow up warm leads and develop existing relationships from one off or occasional interactions into repeated and regular connections, including event follow up
• Assist with Free to Feed’s expansion into the catering market working closely with Free to Feed’s events team to drive growth in catering and bespoke events
• The successful applicant will be responsible for driving revenue, managing the companies calendar and events schedule, putting together event orders, quotes and contracts and managing services with our wonderful crew

Note: This is a full time role.

Please download the Position Description for key selection criteria and application details.