The Venue Operations Manager is responsible for managing the Venue Operations team at Footscray Community Arts, which encompasses production, facilities and IT management, front of house and reception, and venue hire.

The role ensures excellent operational outcomes in the delivery of Footscray Community Arts’ programming and activities, ensuring a high-quality experience for artists, visitors, and the general public. The Venue Operations Manager has the skills to manage and develop a team with a broad remit of responsibility, including five direct reports, two of which have their own portfolios (Facilities & IT Manager and Production Manager). The role also manages Footscray Community Arts’ venue hire business unit, ensuring revenue goals are achieved and delivering excellent outcomes for clients while ensuring Footscray Community Arts’ values, assets, and reputation are protected.

The Venue Operations Manager will:

• Lead the Venue Operations team with confidence, ensuring successful outcomes and a high standard of program delivery.
• Know when to escalate issues appropriately and seek advice from senior leadership on complex or high-risk scenarios.
• Be comfortable working with a high degree of responsibility, flexibility, and creativity, and constantly improve systems, processes, and templates to streamline event planning and delivery.
• Show excellent management skills, with a keen understanding of how to professionally develop and support direct reports, and how to build positive, productive, safe and collaborative working culture.
• Be able to develop collaborative and positive working relationships with internal stakeholders, including the Artistic Programming team and the Marketing & Communications team, to deliver excellent outcomes for internal and external stakeholders.

How to apply:

Applications must include your CV and cover letter that responds to the key selection criteria (maximum 2 pages of text) combined into one PDF OR provide a link to a video application (not more than 3 minutes in length).

Applications close on the advertised closing date. We cannot accept late applications.

Position Description

For enquiries:

Allison Stapleton, General Manager, [email protected] using the subject line: Venue Operations Manager enquiry via EthicalJobs or +61 3 9362 8876

If you have access requirements to support your application, please let us know. We will make reasonable adjustments to accommodate the needs of employees with disability.