Focal is a well established local provider with almost 50 years providing supports to people with a disability, their families and carers. Today Focal delivers services to people of all ages and needs in their homes and the community. Through our person-centred approach, we are building a brighter tomorrow for people with disability in the Western Suburbs and throughout South-East Queensland.

For those we support, it's all about building their capacity to exercise freedom, choice and control. We work alongside each participant as advocates - to help them maximise and implement all the supports in their plan including informal, mainstream, community, formal and funded supports.

About the Position

Based in Ipswich, we are looking for an experienced professional who is able to hit the ground running. The Client Services Facilitator position is a dynamic role that acts as a key bridge with clients ensuring the right information is available to our fantastic support crew for quality outcomes.

If you are driven to support quality outcomes for every person, have an eye for detail in a fast paced environment and are a positive team oriented person please reach out today.

Benefits of joining Focal

• Generous Salary Packaging benefits up to $15,900
• Learning and Development opportunities
• Access to our Employee Assistance Program
• Supportive People and Culture team

About you

• Reliable
• Motivated
• Passion for positive outcomes
• Excellent administration skills using digital tools
• Good decision making skills ensuring effective supports and incident response
• Valid Australian Driver’s Licence along with a comprehensively insured vehicle
• Current First Aid & CPR Certificate
• Blue Card & Yellow / NDIS Worker Screening Clearance Card
• Strong work ethic and good reliability

To be eligible for this role you require at least 2 years experience in client coordination, preferably in the disability sector, and a relevant qualification in community services or a willingness to work towards one.

If this sounds like you, then please do not hesitate to apply today.